Premier Nissan of San Jose
San Jose, CA
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Grant, Sohee, Timson, Oya, Amina were all helpful, professional, not pushy. All of them are very friendly, always smiling. Timson made sure that I am a satisfied customer & he helped me more. They a professional, not pushy. All of them are very friendly, always smiling. Timson made sure that I am a satisfied customer & he helped me more. They are all so patient and understanding. Nissan has such a great team that Nissan should be proud off! More
Wonderful sales people. It was a great buying experience. Got the car delivered same day, Alex was very courteous and helped with all the paperwork to get the car delivered ASAP. Would recommend this to my Got the car delivered same day, Alex was very courteous and helped with all the paperwork to get the car delivered ASAP. Would recommend this to my friends, have already recommended! More
The customer service is excellent interms of providing great value for the time spent at their location. During the negotiation process, there were no frustrations and people went to great lengths in work great value for the time spent at their location. During the negotiation process, there were no frustrations and people went to great lengths in working towards an offer. Finally, I was very happy with the deal and the level of support. More
We're from out of town and our car was towed to this Nissan Service location. Paul was extremely helpful in all areas and throughout the entire process. The transmission took a week to be shipped and re Nissan Service location. Paul was extremely helpful in all areas and throughout the entire process. The transmission took a week to be shipped and replaced, but Paul helped by notifying the Company who I obtained an extended warranty with to be able to get authorization for 7-Day rental car with no reservation. He was extremely understanding, patient and kept us posted throughout the entire ordeal. He was cogniscent with the fact we lived five hours away and ensured that our car would be taken care of. Thank you for all your hard work and customer service!!!! More
It was easy to deal with Vincent Nguyen, no pressure sale process. Vincent even helped deliver (i.e. drive) my new car home late in the evening. At the time of the sale they had the lowest price for the mode process. Vincent even helped deliver (i.e. drive) my new car home late in the evening. At the time of the sale they had the lowest price for the model I was looking for. The only slight negative I would point out about the dealership: a couple of dealers will work with other dealers to get the exact color I wanted. Premiuer Nissan will only offer their advertised sale price for in stock vehicles only. Again they did have the lowest price. Overall I am quite satisfied with the entire buying experience. More
I got the best deal for my Sentra. The sales persons are friendly and helpful, specially KP,Alex and Umar. I highly recommend this dealer. friendly and helpful, specially KP,Alex and Umar. I highly recommend this dealer. More
Dealership trying to forced us to keep vehicle that we were told had options we wanted but discovered not equipped with options(power door locks). Truck we purchased was told had power door locks and it d were told had options we wanted but discovered not equipped with options(power door locks). Truck we purchased was told had power door locks and it does not. Requested for problem to be resolved the next day after purchase. We had to email and call for three weeks before we got service and were told that truck not equipped with power door locks. Truck equipped with modules in doors. Have to shut off motor to unlock doors and start motor to lock doors. Staff ignoring us not returning calls or emails. More
I purchased a new Versa from Premier Nissan. The sales person I worked with, Kenny, was GREAT! Very friendly and knowledgeable. Found me the car I wanted in the color I wanted with the features I wanted a person I worked with, Kenny, was GREAT! Very friendly and knowledgeable. Found me the car I wanted in the color I wanted with the features I wanted at a good price... Kenny worked with KP, another exceptional gentleman, on getting the monthly payments to a price I could afford. Overall, the experience was wonderful! More
All was great!! Nice people, clean shop....fair pricing. Ecertyhing promised was delivered. My highest compliments to this crew! I bought the car here and will go nowhere else for service! They speak Nissan Ecertyhing promised was delivered. My highest compliments to this crew! I bought the car here and will go nowhere else for service! They speak Nissan here! Thank You! More
I had recently purchased a 2012 Nissan Altima from this dealership. I was a bit skeptical about driving an hour away just to look at a few Altimas. However I had online chatted with John Choi about looking dealership. I was a bit skeptical about driving an hour away just to look at a few Altimas. However I had online chatted with John Choi about looking at a few black Altimas and he seemed that he was very knowledgeable of their inventory. I told him exactly what I wanted and the extra options that I needed to fulfill my purchase. I had then made an appointment with him to take a look at a few Altimas and was quite surprised at the huge stock of Altimas they had. Compared to other Nissan dealerships, I have not encountered one with so many different vehicles to chose from. I was very pleased at what John had to show me. She showed me a couple of Altimas that he believed would suit my needs- navigation system, ipod connector, Bluetooth capability, leather steering wheel, etc. John kindly showed me the inside of the vehicle and helped me connect the bluetooth to my iPhone, also did he help me understand the navigation system step by step. He was very courteous and not too pushy about the purchase at all. He knew I was interested and wasn't too overly aggressive as I would have expected. I had to give some thought about the vehicle before purchasing. I then decided to schedule an appointment with John to finalize the purchase. During the whole process John was exceptionally patient, helpful, and he made me feel very much at ease with his knowledge of the vehicles. I would definitely recommend this dealership as well as the car dealer, John Choi to any one interested in purchasing or leasing a Nissan. More