Premier Subaru Middlebury

My first visit to Premier Subaru, Middlebury CT, was worth my travel. I found their approach through the entire sales process to be welcoming, helpful and patient. worth my travel. I found their approach through the entire sales process to be welcoming, helpful and patient. More

Friendly sales team helped me get what I was looking for, also went above and beyond to achieve the sale, wish I lived closer to use them as a service team for the car I purchased. also went above and beyond to achieve the sale, wish I lived closer to use them as a service team for the car I purchased. More

As a first time Subaru owner, I am very pleased with my new purchase at Premier Subaru in Middletown. From the time I stepped onto the lot to the end of the transaction, all of the staff, from Cassidy, the new purchase at Premier Subaru in Middletown. From the time I stepped onto the lot to the end of the transaction, all of the staff, from Cassidy, the sales rep, to Gretchen, the financial manager, made me feel welcome. Both Cassidy and Gretchen were wonderful: knowledgeable, enthusiastic, yet never pushy, and always willing to answer any questions. As someone new to all the newer technology in today's vehicles I felt very comfortable asking questions and confident that Cassidy and Gretchen could provide the answers I needed, and in a kind and respectful manner. (I must mention that before deciding on a car I visited a different dealership by another maker which was a night and day experience.) I sincerely and highly recommend Premier Subaru and its staff as your first and only stop when shopping for your next vehicle. More

bought a new car last week. ..had a very good experience....the people I delt with were excellent and patient with me... ..had a very good experience....the people I delt with were excellent and patient with me... More

Went above and beyond expectations! Our sales person Cassidy Vaughn was excellent and the General Sales Manager, Carmine Valentino was extremely accommodating. We love our Touring Fore Our sales person Cassidy Vaughn was excellent and the General Sales Manager, Carmine Valentino was extremely accommodating. We love our Touring Forester! More

I am SO happy with my 2023 Subaru Crosstek Sport. Michael Kather was very helpful, especially when I showed up to purchase the car and forgot to get a bank check! He waited patiently for me so I coul Michael Kather was very helpful, especially when I showed up to purchase the car and forgot to get a bank check! He waited patiently for me so I could go to the bank before it closed. Really enjoyed working with this dealership :) More

Great team and service at Premier. Easy buying a Crosstrek, and comes with highly respected service team. Easy buying a Crosstrek, and comes with highly respected service team. More

Everyone was helpful and friendly and made the car buying process easy. We would definitely purchase another car from this dealership. process easy. We would definitely purchase another car from this dealership. More

The dealership was very clean and organized. Staff was extremely polite and helpful, even though we were there for a specific sales person everyone else asked if there was anything we needed. Staff was extremely polite and helpful, even though we were there for a specific sales person everyone else asked if there was anything we needed. More

To save time, all I can say is that Rachel Santos was a key figure in why we bought from Premier a second time. Rachel was friendly. She went above to satisfy our concerns ( missing toe hook) and had i key figure in why we bought from Premier a second time. Rachel was friendly. She went above to satisfy our concerns ( missing toe hook) and had it sent to our home-. Rachel helped us navigate the different Subaru offerings- We opted for another Legacy. Short of it: Do your homework, know what you want and and stick to it. This is our 2nd Subaru from BOB ( referred to me from a friend of his on the girls softball team in Oxford in 2015). Beautiful building, attentive staff- free coffee. Look for Rachel. More