Premier Subaru Middlebury

helpful and kind The sales and finance were very kind people who knew their stuff. They explained everything completely. Made me comfortable. I would recommend this The sales and finance were very kind people who knew their stuff. They explained everything completely. Made me comfortable. I would recommend this group to others. More

Friendly and informative Subaru I had never purchased a Subaru before. The salesman was very respectful and patient with my lack of knowledge of the Subaru. I was impressed with how I had never purchased a Subaru before. The salesman was very respectful and patient with my lack of knowledge of the Subaru. I was impressed with how everyone greeted me. When I returned to pick up my vehicle, everyone wanted me to be comfortable with all the components of the car. They were so concerned that I would understand all the controls. Over all the years of buying several cars, I have never had such a caring experience. Thank you. Barbara Chomack More

Liked my salesperson Fred Fogel is a terrific guy! He was courteous and friendly, and Fred was willing to explain whatever needed explaining. If he was unsure of something Fred Fogel is a terrific guy! He was courteous and friendly, and Fred was willing to explain whatever needed explaining. If he was unsure of something, he asked another employee, rather than pretend and give an 'off the cuff' answer. He and Sherry made purchasing my first Subaru a more than pleasant experience. More

Best Car-buying Experience Ever I just returned home from the best car buying experience of my life at Premier Subaru in Watertown, CT. My wife summed it up best when we drove of I just returned home from the best car buying experience of my life at Premier Subaru in Watertown, CT. My wife summed it up best when we drove off the lot in our new Outback "That was the easiest car buying I've ever done and I don't have that nasty feeling of having just been ripped-off." And here's the kicker: we drove an hour and a half each way to make this good of a deal, and it was a great deal! From the day I first walked in their door a week ago, to driving off the lot today, the people at Premier made my car buying experience a good one. They were friendly, helpful and knew their product well. Ariq Ross was professional, enthusiastic about Subarus, and friendly while not pushy. Ask for Ariq. I was apprehensive about my trade-in which Premier did not see until today. Surely, I thought, they would realize I did not want to drive the old car back home and could low-ball their offer. But they came in right at the value my research told me the trade-in was worth and a thousand dollars more than I honestly thought I would get! I researched cars from dealers in three states and found the right car at the right price at Premier Subaru Watertown. More

New car purchase What an awesome experience...highly recommend them and ask for Ed. They were top notch, not pushy and very professional. I never walked away from buyi What an awesome experience...highly recommend them and ask for Ed. They were top notch, not pushy and very professional. I never walked away from buying a car so happy. With other dealers I am happy with the car but the experience was awful and exhausting. This dealership ROCKS! More

Great Experience I highly recommend Premier Subaru. We worked with Sarah who did a great job meeting our needs and letting us test drive different vehicles to find the I highly recommend Premier Subaru. We worked with Sarah who did a great job meeting our needs and letting us test drive different vehicles to find the perfect fit. Sherry was great and helped to get us the best deal to keep us in our budget. Eric was great in showing us all the ins and outs of the special settings in the car. We had a very positive experience and love our new Subaru Impreza!! Highly recommend this dealer! More

Long waiting for a test drive and the sales rep keep saying he is looking for the car, it took more than an hour to get a test drive. I had to cancel my other app for a test drive and the sales rep keep saying he is looking for the car, it took more than an hour to get a test drive. I had to cancel my other appointment due to this waiting. disappointed:( More

best auto experience My husband and I were very impressed. Ariq Ross our salesperson was awesome, not pushing. He listened to what we wanted and delivered. Jeff Irzyk w My husband and I were very impressed. Ariq Ross our salesperson was awesome, not pushing. He listened to what we wanted and delivered. Jeff Irzyk was also very attentive and helpful with our budget and AJ was excellent in going over all the wonderful features of our new vehicle. We highly recommend Premier Subaru to all our family and friends. I love our 2017 Outback!!!! Thank you. More

Awesome experience! Christopher Kasidas and Sherry Antoni were very friendly, professional and helped make me feel welcome. With this being my first time leasing a new ve Christopher Kasidas and Sherry Antoni were very friendly, professional and helped make me feel welcome. With this being my first time leasing a new vehicle, they helped guide me through the choices and making the right ones for my situation. They made me feel unpreshured and the entire process and enjoyable experience! More

They did not care On the last Sunday of August we went to Premier Subaru in Watertown and test drove a 4 cylinder 2017 Outback. We wanted to test drive a 6 cylinder ou On the last Sunday of August we went to Premier Subaru in Watertown and test drove a 4 cylinder 2017 Outback. We wanted to test drive a 6 cylinder outback but they were closing. So on the following Monday we went back. We were told that they did not have any 6 cylinder outbacks on the lot. We were told that they would have one within two weeks. They took our name and phone number and promised that someone would call us as soon as the car came in. Well it's Oct. 6th and we never have heard anything from Premier Subaru. No one followed up on our request. I guess that they didn't need our business. We did wind up buying a 2017 Outback Limited from Center Subaru in Torrington. I would not recommend anyone doing business with Premier Subaru in Watertown. Very poor way to be treated. More