Premier Subaru Middlebury
Middlebury, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very pleased with the service at Subaru Premier Watertown I went to Subaru Watertown a couple weeks ago. At the time, I wasn't sure I wanted to buy a certified vehicle or lease a new one. Having lost my hus I went to Subaru Watertown a couple weeks ago. At the time, I wasn't sure I wanted to buy a certified vehicle or lease a new one. Having lost my husband recently, my daughter went with me. I expected to look around more, but looked at the Forester, Outback, and ultimately took a Crosstrek for a drive. Loved the feel of it and size, and decided to go ahead with a lease. The salesman, John Risk, was very helpful in answering all my questions. I took possession of the car yesterday...love it. Cherie didthe paperwork and was very pleasant. I, and my family, are very happy that I now have a very dependable vehicle. More
Great new lease Staff was very efficient , appt was on time. Edwin was great and he spent a lot of time trying to get my phone to work with car play. He even called V Staff was very efficient , appt was on time. Edwin was great and he spent a lot of time trying to get my phone to work with car play. He even called Verizon to talk to someone about it but we were put on hold. he was a pleasure to work with. More
Friendly car buying experience Buying at Premier was actually pleasant. I never like a pushy sales guy or the back and forth of a ton of negotiation. I didn't have to deal with ei Buying at Premier was actually pleasant. I never like a pushy sales guy or the back and forth of a ton of negotiation. I didn't have to deal with either at Premier. The salesman, Sal, was very friendly and helpful. He was never pushy, gave me lots of time to think and check out cars. When I decided the model, we went over options. He didn't try to push more expensive options on me. I got the car I wanted at a very fair price. Even if your sales person is great, sometimes when you're handed off to the finance person, they really push you for more add-ons. Joe, the finance manager, offered and explained some add-ons, but never tried to push anything on me. He was very personable. I enjoyed talking with him while the paperwork was being done. I am very pleased with my experience at Premier. More
They offer more Not only did they take me seriously they respected the fact that I hadn't tried any of their vehicles! I drove the Outback,, the Forester, the. Cross Not only did they take me seriously they respected the fact that I hadn't tried any of their vehicles! I drove the Outback,, the Forester, the. Crosstreck, and the Legacy.! The person John, that went on all the test drives was excellent and explained patiently the features of every vehicle.I have previously had the experience of buying a Nissan and it was so different from this very positive experience. Sarah was my sales person and she was excellent, not pushy. Recommend this dealership to everyone.!!! More
Superb first service Brought my Forester in for its first service ( oil change/ tire rotation ). Everything went quickly and smoothly. Friendly and knowledgeable service Brought my Forester in for its first service ( oil change/ tire rotation ). Everything went quickly and smoothly. Friendly and knowledgeable service staff who got my vehicle checked in and out in the promised time. I had one question that was answered quickly. I'm happy to have chosen Premier Subaru and look forward to the next 6 month/6000 miles service. More
Great Experience Went in to test drive, was paired with Pat. He did an excellent job going over the features of the car and explaining how things work. Took it for a Went in to test drive, was paired with Pat. He did an excellent job going over the features of the car and explaining how things work. Took it for a test drive and bought it! Honestly, seamless transaction. Had gone in pre-approved by my own lender but they were able to get me an even better interest rate so I went with their bank. Would highly recommend. No pressure sales tactic, never felt like I had to buy the car or use their bank. I would buy a car through them again. More
Works with you Coming in knowing I wanted to buying a Subaru for the longevity, mpg and in particular the life time power train warranty. I knew I owed more on my tr Coming in knowing I wanted to buying a Subaru for the longevity, mpg and in particular the life time power train warranty. I knew I owed more on my trade in than it would be worth. They worked with me to find everything in the car I wanted and for the right price. More
Wonderful experience This was our 3rd Subaru, and we shop the dealership rather than the maker and model of a car because Premier consistently performs excellently. AJDaL This was our 3rd Subaru, and we shop the dealership rather than the maker and model of a car because Premier consistently performs excellently. AJDaLuz, our salesperson, was wonderful-patient, knowledgeable, and easy to work with. He is an outstanding young man and a definite asset to your sales force. Carlos Batista was also knowledgeable, patient and a great teacher working me through all the electronics. He is a smart young man! Sherry was very knowledgeable and helpful getting through all the add-on insurance features available. Noone was pushy, and Premier's reputation for honesty is so valuable. More
Overall Pleased AJ, my sales person, was very pleasant to deal with, patient, knowledgeable, and accommodating. I appreciated working with him! Carmen, the sales AJ, my sales person, was very pleasant to deal with, patient, knowledgeable, and accommodating. I appreciated working with him! Carmen, the sales manager?, was very pleasant to deal with. Sherry Antoni, in Finance was very efficient but I did not appreciate the pressuring me to purchase the $700 protection package. Carlos Batista, who reviewed the features of the car with me after purchase, was very pleasant and very helpful! Sharp young man! More
Overall pleasant experience AJ was very helpful along with Sherry. No high pressure and worked with us to get to a price point we were comfortable with. I hate buying cars but t AJ was very helpful along with Sherry. No high pressure and worked with us to get to a price point we were comfortable with. I hate buying cars but this was OK. More











