Premier Subaru Middlebury

Finance personal didn’t answer my question about APR Sales personnel was good I called up sales dept to ask questions never returned my call Sales personnel was good I called up sales dept to ask questions never returned my call More

They are a great dealership to work with. There is zero pressure, and any questions I had were quickly answered. My salesman Craig Collins and finance manager Joe Hernandez are friendly and There is zero pressure, and any questions I had were quickly answered. My salesman Craig Collins and finance manager Joe Hernandez are friendly and were attentive to my vehicle needs. More

Buying the new car was great all of the people were great but then a few weeks later I got a call to bring my car in for the Zurich shield and I was told I would drop my car off for one day and get a loaner but then a few weeks later I got a call to bring my car in for the Zurich shield and I was told I would drop my car off for one day and get a loaner car for the day and when I went to drop it off that went smooth as well until I went to actually get my loaner car. I was told that I can’t get a loaner car because I’m under the age of 21 and I therefore had to Uber to Bristol and drive one of my spare cars to work this morning and I had to again get a ride here today to pick up my car. I just felt that for me just getting a brand new car from you guys I shouldn’t of had to deal with that inconvenience and I didn’t even feel like I had the option to just take my car back and reschedule for another day I was just sent to the waiting room and figured it out myself. The people are great there everyone’s friendly and nice but i just find it kind of ironic how I’m old enough to take out a loan and get a brand new car but I’m not old enough to borrow one of your cars for the day while you guys have mine that’s all. It would’ve been nice to be told beforehand that I wouldn’t be able to get a loaner car just so it would save me the inconvenience of having to uber and do all of that. More

Mike LaRovera Is the best sale person work right by your side to find the right car for you . side to find the right car for you . More

Staff are polite and friendly. It was close to home which was very convenient. Offices were clean and professional It was close to home which was very convenient. Offices were clean and professional More

Awesome salespeople, front end people. Everyone was so helpful. Being a first time Subaru buyer, I was impressed by the whole Subaru product line. I understand why their customers are so Everyone was so helpful. Being a first time Subaru buyer, I was impressed by the whole Subaru product line. I understand why their customers are so loyal More

Sales department was excellent. I stopped by without an appointment and was helped right away. The salesman had to juggle one or two other customers and did it with ease . I stopped by without an appointment and was helped right away. The salesman had to juggle one or two other customers and did it with ease . More

Very nice people. Craig explained everything completely, leaving me with no questions. The process was fast and painless, probably 4 hours accumulative of the time I s Craig explained everything completely, leaving me with no questions. The process was fast and painless, probably 4 hours accumulative of the time I spent there setting up plans to buy the car and the day I had actually done it. Craig was a nice guy. He volunteered to cross the street in 90 degree weather to get my diabetic mother a coke when she wasn't feeling good. Everybody seemed to love my father, who likes to talk about anything and everything. I always thought the process of getting a car was long and tedious, used to tag along with my father when he was getting his as Toyota. But this experience showed me there's better options. More

6 cars later - another great experience! Very friendly and helpful from sales to finance to service! A+++ Very friendly and helpful from sales to finance to service! A+++ More