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Premier Subaru Middlebury
Middlebury, CT
1,315 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more!
We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,315 reviews
November 30, 2022
I’m on my 3rd lease with Premier Subaru and I always leave happy and satisfied. Great place and the staff are there to halo you make the right decision. Subaru never disappoints. Everyone is very knowle leave happy and satisfied. Great place and the staff are there to halo you make the right decision. Subaru never disappoints. Everyone is very knowledgeable and Carlos Is and has been amazing when it comes to showing you everything that a Subaru car has to offer. I will forever stick with driving a Subaru! John made sure that I got the car that I wanted and it was worth the wait! More
by btorres1008
November 29, 2022
The whole purchase experience was excellent. Rachel explained everything about the car thoroughly and Carlos actually got into the car with me to explain the electronics and how to use them. V Rachel explained everything about the car thoroughly and Carlos actually got into the car with me to explain the electronics and how to use them. Very satisfied with this dealership. More
by loisvanwagner
November 28, 2022
Staff is friendly and genuinely aims to please. Service was provided in a reasonable amount of time. Service was provided in a reasonable amount of time. More
by Host
Employees Worked With
November 28, 2022
Quick and efficient service! Appreciated how kind the staff were as well sometimes that’s hard to find. Appreciated how kind the staff were as well sometimes that’s hard to find. More
by charlene.moorer
Employees Worked With
November 26, 2022
Thank you for the hands-on demonstration. It's important for safety reasons to know how to use the new equipment on our car. It's important for safety reasons to know how to use the new equipment on our car. More
by Soter.linda
Employees Worked With
Other Employees :
Rachel Santos, thank you Rachel, you were most helpful
November 25, 2022
I valued the transparency that was demonstrated from the first encounter with Miguel Serrano. The car I wanted was not available and I had to wait. I did not mind the wait because they were open and honest first encounter with Miguel Serrano. The car I wanted was not available and I had to wait. I did not mind the wait because they were open and honest about the process. Miguel kept me updated with the ETA of my car. The final purchase was smooth. Everyone that I encountered at Premier Subaru was polite and pleasant. Thank you for a good buying experience. More
by Shellane101
November 25, 2022
Very knowledgeable and you can tell he is genuinely friendly. I am very satisfied with this dealership. friendly. I am very satisfied with this dealership. More
by suziestonge
November 25, 2022
The whole team at Premier was just great. When any problems came up they were right on it and got it all solved. Love my new car. When any problems came up they were right on it and got it all solved. Love my new car. More
by Estegman
November 20, 2022
Refreshing car buying experience. Worked with Rob, Carlos and Gretchen. Purchase was a CPO vehicle, and I had done plenty of research. I think I was with Rob for the sales portion Worked with Rob, Carlos and Gretchen. Purchase was a CPO vehicle, and I had done plenty of research. I think I was with Rob for the sales portion about an hours, no pressure at all. Vehicle was delivered with about 24 hours. Carlos reviewed the updates as this is our 10th Subaru. Gretchen explained everything thoroughly. Would buy here again, and recommend. More
by Jrfisher
Employees Worked With
Other Employees :
Gretchen Guevara - Business Manager, Rob Apted
November 18, 2022
I was very pleased with my experience at Premier. Rob quickly accommodated my test drive needs (several vehicles in different trims) on more than one occasion. Placing the order was quick and easy. Rob quickly accommodated my test drive needs (several vehicles in different trims) on more than one occasion. Placing the order was quick and easy. Financing and the final paperwork was about as quick as you could expect and the options were explained clearly. While this isn't a service rating, we already have another Subaru that we take to Premier for service and our experience with them has always been first rate. So overall, a great buying experience and a great history with Premier. More
by DiverDown
