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Premier Subaru Middlebury

Middlebury, CT

4.9
1,312 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more! We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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1660 Straits Turnpike

Middlebury, CT

06762

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Showing 1,312 reviews

July 23, 2022

Cassidy Vaughn is a consummate professional. His vast knowledge, empathy and unfailing patience made my recent leasing of another Subaru the best car related experience I have ever had. Peerless More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Premier Subaru Middlebury responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2022

Cassidy was extraordinarily helpful and professional in assisting me to find exactly the type of car I was looking for. I had a very good experience with him at the Subaru dealership in Middlebury. More

by Jesse James Kosakowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Premier Subaru Middlebury responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 20, 2022

100% professional. John is very knowledgeable and is also a very good listener. He provided an excellent buying experience. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Risk
Jul 22, 2022 -

Premier Subaru Middlebury responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving our dealership!

July 20, 2022

They were very kind professional Helpful in answering all questions that I needed and I didn’t have any issues or problems with my car after it was fixed More

by Msegarra1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Martinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Premier Subaru Middlebury responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2022

CASSIDY, you made leasing my new Crosstrek effortless. Even picking me up at my house to bring me to the dealership, explaining every nook and cranny inside and out. The paperwork, insurance, registrati More

by kanedmkane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Premier Subaru Middlebury responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2022

Excellent customer service! ! I understood everything that I had to do when I need service for the car! Everything was straight forward and Rachel was very informative and patien More

by Ronald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gretchen Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Santos
Jul 21, 2022 -

Premier Subaru Middlebury responded

Ronald, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2022

Cassidy was terrific. He very patiently pointed out the details of the car. There were so many great features on the Legacy we bought that Cassidy spent a lot of time with More

by ppecka
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Premier Subaru Middlebury responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Premier Subaru Middlebury!

July 19, 2022

Premier Subaru was recommended to me after having a bad experience some where else. I am so happy that I found them. Cassidy was my salesman and he was awesome!! Very friendly but also very professional. W More

by jeanneboll77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Premier Subaru Middlebury responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 14, 2022

Greeted promptly, great service, and no wait. Kind, very professional. Answered all my questions with great knowledge More

by Darcv63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Premier Subaru Middlebury responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 12, 2022

CASSIDY and JOE. We’re excellent in their service , makes us feel like family , very helpful with all details and paperwork that is needed , they call and check to ma More

by chefnemat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Premier Subaru Middlebury responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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