Premier Subaru Middlebury

This was the best experience I ever had at a dealership Hands Down!! I would definately recommend them to family and friends. Hands Down!! I would definately recommend them to family and friends. More

I have bought Subarus from 3 locations across CT and Premier is the best. Extremely personable staff. Cassidy answered all our questions and made us feel confident and excited in the car buying process Premier is the best. Extremely personable staff. Cassidy answered all our questions and made us feel confident and excited in the car buying process when normally it’s a daunting task. I can honestly say Premier made the process enjoyable and the entire sales floor was kind and welcoming. I would recommend Premier to anyone as the best place in CT to buy a Subaru. More

I must say my experience was indeed excellent. I drove two hours to look at car in their inventory that was just what I wanted. When we walked in, we were met by Rachel who was immediately attentive to my two hours to look at car in their inventory that was just what I wanted. When we walked in, we were met by Rachel who was immediately attentive to my request and didn't play any funny business about other cars or options. Although the price was a bit too high for me, she reached out a few days later when they had reduced the price a bit (just to move it off the lot I suspect). Now with the price point within my grasp, she worked with me to get me all the papers and forms I needed without driving two hours again. She even helped me expedite the process on her day off, answering calls and emails and sending additional data for my bank. When I picked up the car it was prestine inside and out. Can't thank Rachel and Premier enough. More

Trying to buy a car with the current climate (chip shortage, hiked up prices, etc) can be very frustrating. From the moment we arrived at Premier Jerneil (better known as Jay) was very professional an shortage, hiked up prices, etc) can be very frustrating. From the moment we arrived at Premier Jerneil (better known as Jay) was very professional and friendly. There wasn't any pressure, he asked questions and provided answers based on our wants. When we returned to the dealership to complete the sale everything went smoothly. Thank you again Jay for your service. More

Buying a car is half the battle when you have another that your in the middle of dealing with. Cassidy and Gretchen at Subaru Watertown were the kind of folk you want to march alongside with when somethi that your in the middle of dealing with. Cassidy and Gretchen at Subaru Watertown were the kind of folk you want to march alongside with when somethings gotta get dealt with. Cassidy helped me get money out of my previous vehicle, which I almost might not have known about, and Gretchen guided me in the financing section towards getting my new, laying everything down and assisting with dealing with USAA. Admittedly there were a few small things I could've done without but it veered more towards issues with my auto loan, which is sort of out of the hands of the dealers. Other than that, and I think there was one charge we forgot to disclose on my first visit, but I have no regrets about buying from here. More

From the minute my husband and I entered the showroom the associate by the name of Cassidy Vaughn welcomed us and answered all questions we had. He made the venture of buying another Subaru so pleasant and associate by the name of Cassidy Vaughn welcomed us and answered all questions we had. He made the venture of buying another Subaru so pleasant and fear free.. Thanks to all who helped . John (not sure of last name was so great too!) More

Jerneil was friendly and eager to please. He 'listened' carefully to my situation and understood exactly what I was interested in accomplishing. He answered all my questions without hesitation. Despite a carefully to my situation and understood exactly what I was interested in accomplishing. He answered all my questions without hesitation. Despite a challenging preowned market we were able to cut a deal. I had every confidence in this dealership. More

Walked in looking to get a new car, everyone was friendly and extremely helpful. Salesperson Jay helped me out and made the whole process easy and personable. I set up picking up my new car and was in and ou and extremely helpful. Salesperson Jay helped me out and made the whole process easy and personable. I set up picking up my new car and was in and out in no time More

Dealership is professional, friendly and very easy to work with. They do their best to understand their customer’s needs. They are quick and efficient. Always courteous. Rachel Santos is the best. Thi work with. They do their best to understand their customer’s needs. They are quick and efficient. Always courteous. Rachel Santos is the best. This is the third car our family has purchased from her. She goes above and beyond to make sure her customers are satisfied. She could not have done more to help us find a car when we really needed one. Even with the car shortage, she came through. She is great! Joe, in management, was also very professional and detailed. This is the second time we dealt with him. We would not hesitate to work with him again. Overall, our experience with this dealership was more than we could ask for. We highly recommend Premier if Watertown. More

Absolutely the most wonderful experience I’ve had in purchasing a SBRU in a long time. Very knowledgeable staff!!!! And Mr Korman, totally the best go-to-guy for all the new added features in my Forest purchasing a SBRU in a long time. Very knowledgeable staff!!!! And Mr Korman, totally the best go-to-guy for all the new added features in my Forester. Thank you for making my pickup of my new vehicle SO EASY!!!! More