Premier Subaru Middlebury
Middlebury, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Kind, patient salespeople, marvelous sale price. It was so nice to have a salesperson go over all of the features with me. Still not totally confident Kind, patient salespeople, marvelous sale price. It was so nice to have a salesperson go over all of the features with me. Still not totally confident in my purchase of an extended warantee but it’s done More
Third purchase at this dealership I recently purchased my third Subaru from Premier. After a frustrating initial experience with a salesperson Richard, Carmine and Vincent stepped in I recently purchased my third Subaru from Premier. After a frustrating initial experience with a salesperson Richard, Carmine and Vincent stepped in and made sure everything was taken care of. This team went above and beyond. Vincent is the best salesman I have ever had the pleasure of dealing with. I will definitely return to Premier for my next purchase. More
Outstanding Customer Service! This is my fourth Subaru. I have worked with other dealerships and found Premier Subaru to stand out above all the rest. I found the staff to be knowl This is my fourth Subaru. I have worked with other dealerships and found Premier Subaru to stand out above all the rest. I found the staff to be knowledgeable, professional, and went above and beyond to meet all my needs, and then some. Carmine was very honest, upfront and worked beyond all expectations to meet my goals. My sales associate was so kind and patient in answering all my questions and concerns pertaining to all the changes in the 2018 upgraded model. I would highly recommend this dealership and have spoken to many friends about them already. More
Great Prices and Great Service! Everyone at this dealership was so professional, helpful and friendly, especially Carmine, Eric and Robert. My wife and I got better deals at this de Everyone at this dealership was so professional, helpful and friendly, especially Carmine, Eric and Robert. My wife and I got better deals at this dealership for two new leased vehicles than we did at another dealership where we had leased from twice previously. Carmine gave us the best deal with his first quote, and there was no need to go back and forth multiple times with unnecessary negotiation. He didn't insult us with a ridiculous number the first time, as so many other dealers do. The whole experience was truly hassle free and enjoyable. The entire staff was very accommodating. I would recommend Premier Subaru to anyone who is looking to purchase a new or used Subaru, or lease a new Subaru. Even if you've dealt with another Subaru dealership multiple times in the past, go to Premier Subaru and give them a chance to make you one of their new customers. You'll be glad you did! More
Best dealer experience We were hesitant to go to look at a car because our credit isn’t perfect... But we went to check out the sale. John was our salesman, he was very know We were hesitant to go to look at a car because our credit isn’t perfect... But we went to check out the sale. John was our salesman, he was very knowledgeable about all the Subaru’s. He was more than happy to show and let us test drive what we wanted. After we fell in love with a 2018 WRX, Joe made sure it happened!! Joe was the nicest, most honest, and patient man we have ever worked with at a car dealership. He knew how bad we wanted this car, so he went above and beyond to make sure we could have it! We did all of our final paper work with Sherri and she was awesome! Thank you for being so kind!! Thank you from the bottoms of our hearts we are so grateful!! More
Excellent service and awesome experience! Vincent and Carmine made the car buying process extremely painless. Both employees were very helpful and will always recommend Premier Subaru to all f Vincent and Carmine made the car buying process extremely painless. Both employees were very helpful and will always recommend Premier Subaru to all friends and family! More
Nice place to lease a car! Really everyone at this dealership was pleasant and knowledgeable. Our Sales Person was John, who was very accommodating and made sure we felt comfor Really everyone at this dealership was pleasant and knowledgeable. Our Sales Person was John, who was very accommodating and made sure we felt comfortable with our new lease. He was great, showed us a few options and spent some time with us! Our experience with both our technical person (Darlene) and our billing person (Sherry) was seamless. I will definitely recommend. More
Excellent, Fast, and Responsive Service! I honestly have to say this might just be the fastest and easiest car shopping and deal making I have ever had. I was in the market for a new-to-me us I honestly have to say this might just be the fastest and easiest car shopping and deal making I have ever had. I was in the market for a new-to-me used vehicle and decided to make the switch from Hondas to Subaru. I had found a great 2016 Subaru Impreza at a great price and was immensely surprised that Premier had a HealthCare Provider discount program - as a nurse, it was so great to not only get recognition but also a discount on top of what I felt was a great deal! I started with the sales/delivery specialist Eric who took me on the test drive and really went through all my questions about the vehicle and, even despite my research, made me aware of some features I hadn't been aware of and knew the answer to everything I asked about and if it was something he was slightly uncertain on, he did find out immediately for me and let me know. I then met with AJ to start the process of a deposit on the car and paperwork and he was very upfront and transparent with everything as well and never once did I feel I was getting misled. I met with Sherry the first day and then on my car delivery day for all the final financing and paperwork. She really is funny and a great sense of humor and took so much time with me going over every single possible option and coverage option, packages, etc. with me, making sure I understood them all and how it might help my particular situation. I never once felt pressured to take anything and was incredibly patient and for that I am grateful. Lastly, Darlene took the time to go over every feature inside the car and made sure my phone was connected and I understood how each feature works. They truly live up to the Premier Pledge they mention on their website. I highly recommend them and look forward to future maintenance, service, and future car purchases down the road. Thank you so much! More
Great Car Buying Experience This is our 3rd Subaru and will definitely buy our next one from Premier. The entire staff is great! Especially John R., he always listens to what w This is our 3rd Subaru and will definitely buy our next one from Premier. The entire staff is great! Especially John R., he always listens to what we are looking for and what we need in a vehicle and somehow manages to make it work. Just as important as the sales team is your service team. We have over 100k on our other two Subaru's and Shannon has been Great when it comes to getting our cars serviced. More
Pleasant car buying experience Staff was courteous and friendly. There were no hidden sales tricks or fees. Upfront and clear pricing. No pressure to make quick decision. Helpful Staff was courteous and friendly. There were no hidden sales tricks or fees. Upfront and clear pricing. No pressure to make quick decision. Helpful with older trade-in. More