Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Premier Subaru Middlebury
Middlebury, CT
1,315 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more!
We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,315 reviews
January 28, 2019
Very good Very helpful and knowledgeable salesman loved showing off the cars and SUV,s And all the features. Only took an hour to pickup the car Very helpful and knowledgeable salesman loved showing off the cars and SUV,s And all the features. Only took an hour to pickup the car More
by BigBob
Employees Worked With
John Risk, Joseph Hernandez, Darlene Lopez
January 27, 2019
Forester 2.5 i Touring Everyone starting with Cristal Lima, was professional and courteous. Vincent Davis our sales consultant was excellent to work with and with making the Everyone starting with Cristal Lima, was professional and courteous. Vincent Davis our sales consultant was excellent to work with and with making the deal happen. Joe Hernandez in Finance guided us through all of the paperwork with ease. Darlene Lopez explained all of the cars features from top to bottom. It was well worth the trip from New Jersey to Connecticut to buy this car. More
by New Jersey Buyer
Employees Worked With
Cristal Lima, Vincent Davis, Joseph Hernandez, Darlene Lopez
January 26, 2019
Crosstrek x2 Excellent working with Mark Dilley. As a return customer seeing Carmine again was what brought us back and sealed the deal! Thank you much and look Excellent working with Mark Dilley. As a return customer seeing Carmine again was what brought us back and sealed the deal! Thank you much and looking forward to continuing our Subaru experience! More
by Scoobee2
January 24, 2019
Nicest people ever Premier subaru has great people working there. I was treated with kindness and respect by every person working there. Carmine made me feel like he was Premier subaru has great people working there. I was treated with kindness and respect by every person working there. Carmine made me feel like he was a family member. He listened to what i wanted and sterred me in the right direction since u was teally confused about what to buy. All the young gents working there were soo supportive and patient with me. Eric, Aj, Marc, Memet, Ryan, Carlos, Bill and especially nice to me, Vincenr. All these gents made it easier for me to make a hard decidion. I was treated professionaly and with much respect. I an very happy i choose Premier to buy my car!!! More
by maria m
Employees Worked With
Other Employees :
Aj Daluz, Carlos Batista, Vincent Davis, Joseph Hernandez, Eric Daluz, Ryan Mulcahy, Memet Bajram, Mark Dilley
January 22, 2019
Friendly and Helpful Overall our experience buying a certified pre-owned Subaru from Vincent and the entire team was fantastic. From start to finish they were incredibly f Overall our experience buying a certified pre-owned Subaru from Vincent and the entire team was fantastic. From start to finish they were incredibly friendly and made it easy for us buy the car we wanted at the price we wanted! More
by Jordan23
Employees Worked With
Other Employees :
Vincent Davis, Joseph Hernandez, Darlene Lopez
January 18, 2019
Forester Enjoyed working with salesman Ryan. He was very easygoing and did not pressure us. When he needed to he reached out to find an answer for any of our q Enjoyed working with salesman Ryan. He was very easygoing and did not pressure us. When he needed to he reached out to find an answer for any of our questions. More
by Happy Subaru Owner 2019
Employees Worked With
Other Employees :
Joseph Hernandez, Ryan Mulcahy
January 03, 2019
Subara Outback limited purchase We were given excellent, friendly service from the moment we walked in the door to look at a car until the moment we drove away the next day in our ne We were given excellent, friendly service from the moment we walked in the door to look at a car until the moment we drove away the next day in our new vehicle. Everyone took the time to explain any questions we had and we never felt rushed pressured. Sarah was an excellent salesperson who took us out for a test drive and was great to work with. Sarah has also called us to check how we like the car and if we have any questions - this is excellent customer service!! Would definitely recommend her and the dealership to others and will be back! More
by Outback1234
Employees Worked With
Sarah Ritenour, Joseph Hernandez, Darlene Lopez
December 27, 2018
Repeat Customer Delighted with my 2016 Crosstrek and the service here. Everyone I have had the pleasure of working with is wonderful. Just purchased the 2019 Crosst Delighted with my 2016 Crosstrek and the service here. Everyone I have had the pleasure of working with is wonderful. Just purchased the 2019 Crosstrek! More
by LPsCrosstrek
December 27, 2018
Awesome experience buying new Subaru Sarah was awesome as our sales person. She took us on a great test drive and explained everything about the car. Let us drive anywhere we wanted to g Sarah was awesome as our sales person. She took us on a great test drive and explained everything about the car. Let us drive anywhere we wanted to go. Car drove great and we loved it. If you’re thinking about trying a new car go with Sarah. Also Joseph was the best he helped with the financing. More
by Eddie45
Employees Worked With
Sarah Ritenour, Joseph Hernandez, Darlene Lopez
December 26, 2018
Awful I went to this dealership because they were the closest to my home and had the car I wanted in stock. My initial impression of the showroom was that i I went to this dealership because they were the closest to my home and had the car I wanted in stock. My initial impression of the showroom was that it was very dated and rundown. I felt like I was back in the 70's at a used car lot. My salesman, AJ was nice though, so I stayed. AJ showed me the car I was interested in and I arranged to come back that night with my husband so he could see it. Before we returned I went on their website and was concerned with a lot of complaints I read about customer service. In each one, Kerri Pacheco shot down the customer and accused them of being the problem. When my husband and I returned that evening I expressed my concerns with AJ about customer service after the sale, and what I considered poor responses from Kerri. He told me, "that wasn't the first time he'd heard that". I later met the owner and told him of my concerns, his response was, "there's always going to be those people you can't make happy". I decided not buy my car there and frankly, I feel like I dodged a bullet. It may have been a few more miles away, but Center Subaru in Torrington was excellent in everyway and I'm loving my new Subaru. More
by Trish C
Employees Worked With
Aj Daluz
