Premier Subaru Middlebury

Parts department Called in the parts department and was passed on to Joe, asked him about a chrome tail pipe 2018 forester to see if they have it in stock and how muc Called in the parts department and was passed on to Joe, asked him about a chrome tail pipe 2018 forester to see if they have it in stock and how much! “ 72.00 dollars”, “ why so expensive, saw your add in the internet for 29 dollars and Center Subaru has theirs for 34 dollars”, “ that’s way too low. I gave him a part number. He was very nice about my inquiry, but I lost interest in this transaction. I am glad, I will not deal with this dealership anymore theyre too expensive and just couldn’t trust their way anymore , just one unhappy prior client.. More

Casual, Relaxed, and Informative Experience I began to look at the used cars on the lot with my wife. A staff member approached us and simply asked which vehicles I would like to see the inside I began to look at the used cars on the lot with my wife. A staff member approached us and simply asked which vehicles I would like to see the inside of. No probing questions, etc. He returned a short while later with 5 sets of keys. I began to get in/out of them, and the entire time the salesman stayed at arms length, not saying a word except to offer his assistance if I had any questions - which I did. They were answered promptly and without any 'sales' commentary. Once I found a vehicle I wanted to test drive the three of us hopped into the car and took off. The salesman was respectful of what I was trying to do (focus on the driving experience, listening for noises, etc.) and only spoke when we asked him a question. The ride was actually a pleasant experience. From there we went through the standard process of purchasing the vehicle without ever feeling pressured or intimidated. Robert Dubauskas was a true professional. He was courteous, polite, informative, and made us feel like we were shopping with a friend as opposed to car salesman. He also facilitated a quick delivery. He had the car detailed and prepped for pick-up the next day (which was a Sunday). We were extremely satisfied with the entire automobile purchase experience and would highly recommend Robert to anyone looking for a new or used Subaru. More

Quick, easy purchase Thanks to an extensive inventory I was able to purchase my vehicle in the same day I visited the dealership. The team made the purchase very easy and Thanks to an extensive inventory I was able to purchase my vehicle in the same day I visited the dealership. The team made the purchase very easy and they were very friendly. Carlos was a pleasure to work with. More

Great dealership & great staff. I had a great experience with Premier Subaru. Every one was very friendly & helped me to buy a great used Subaru Forrester. And they have the best pri I had a great experience with Premier Subaru. Every one was very friendly & helped me to buy a great used Subaru Forrester. And they have the best prices around. More

Great service We worked with Robert and Carmine during our car buying experience. Robert gave us the royal treatment and helped us pick the car that was right for u We worked with Robert and Carmine during our car buying experience. Robert gave us the royal treatment and helped us pick the car that was right for us. Carmine was great with running numbers for us and giving us different scenarios. The staff was wonderful and fit us in last minute to go through the financing process the day we visited the dealership because we didn't have time to come back. The staff stayed late to ensure that everything was taken care of. More

Crosstrek 2018 Review We really like the car, and Carlos spent a lot of time with us during test drives. He was professional throughout the process. The procedure of reve We really like the car, and Carlos spent a lot of time with us during test drives. He was professional throughout the process. The procedure of revealing extra costs at the end of the sales transaction should be revisited. More

EXCELLENT SERVICE Had excellent service throughout the entire process. AJ and Sherry were awesome and very helpful with answering any and all questions. This was my 1st Had excellent service throughout the entire process. AJ and Sherry were awesome and very helpful with answering any and all questions. This was my 1st Subaru and I would definitely come back in the future and recommend to everyone. More

Love my Legacy Everyone from Eric and AJ to Sherrie were polite, professional, and gave me answers to all my questions. This is our second Subaru as my wife got her Everyone from Eric and AJ to Sherrie were polite, professional, and gave me answers to all my questions. This is our second Subaru as my wife got her Forester this past April . I think my only regret is we did not do this sooner. I anticipate being a happy Subaru owner for many years to come More

Vincent’s the man; he and Joe were awesome! Vince was able to help me identify a certified preowned that met my budget for both the down payment and monthly rate in less than a couple hours. Got Vince was able to help me identify a certified preowned that met my budget for both the down payment and monthly rate in less than a couple hours. Got a great Forester for a great price; Vince and Joe were really great and efficient at making sure everything needed was taken care of! More

Team work at it's best It was the response I received from an on-line inquiry that brought me to this dealership; Cristal Lima responded quickly and accurately to my request It was the response I received from an on-line inquiry that brought me to this dealership; Cristal Lima responded quickly and accurately to my request for information. I would not have visited this dealership if it wasn't for her. The product specialist, Carlos Batista, was very knowledgeable about the 2018 Forester Touring Model. He was very helpful and made this an enjoyable visit. Carmine Valentino has the skills and personality to deal with customer negotiations. He maintains his "cool" despite challenging situations. Working with Joe Hernandez, the finance manager, was like poetry in motion. His experience and confidence in handling the paperwork associated with trading, buying, financing and licensing a new vehicle was a delight. He was thorough and professional. Certainly an asset to this dealership. More