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Premier Subaru Middlebury
Middlebury, CT
1,309 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more!
We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,309 reviews
June 14, 2024
We recently purchased a Subaru Ascent, and our experience was outstanding, thanks to the exceptional service provided by Craig and Gretchen. Craig's knowledge and genuine enthusiasm made the entire process s was outstanding, thanks to the exceptional service provided by Craig and Gretchen. Craig's knowledge and genuine enthusiasm made the entire process smooth and enjoyable. He took the time to understand our needs and guided us through every step with professionalism and a friendly demeanor. Gretchen was equally impressive. She made what can often be a stressful part of the buying process simple and straightforward. Her expertise and efficiency were evident, and she took the time to explain all our options clearly, ensuring we felt confident and well-informed about our financial decisions. This is our fourth Subaru purchase, and our first through Premier Subaru Middlebury. They created a seamless and pleasant car-buying experience. We will absolutely be back. More
by bgbaker0408
June 12, 2024
I have purchased my last two vehicles from them. The warranties they offer and the way they treat their customers leads me to continue driving 40 minutes to their dealership when there is one only The warranties they offer and the way they treat their customers leads me to continue driving 40 minutes to their dealership when there is one only 10 minutes away. I’ll be back again. More
by Lauren
Employees Worked With
June 12, 2024
The people with whom we worked were friendly and helpful. We would return if we needed to purchase a new car. We would return if we needed to purchase a new car. More
by drrdk
Employees Worked With
June 07, 2024
What can I say, Cassidy was a very exceptional salesman. My wife and I were pleased with the service provided by Cassidy and Premier Subaru. I would recommend anyone looking to purchase a vehicle see Cassid My wife and I were pleased with the service provided by Cassidy and Premier Subaru. I would recommend anyone looking to purchase a vehicle see Cassidy Vaughn, you can’t go wrong!!! More
by jpizlogi
June 03, 2024
Total professional. My salesman was awesome and provide me with answers to all my questions My salesman was awesome and provide me with answers to all my questions More
by Boomermolson
Employees Worked With
June 03, 2024
I had an incredible experience at Premier Subaru with Cassidy. He made the entire process from start to finish, very easy and stress free. This is my first new car and Cassidy made the process of explain Cassidy. He made the entire process from start to finish, very easy and stress free. This is my first new car and Cassidy made the process of explaining everything so easy and accommodating. I cannot say enough good things about this dealership and their staff. Thank you! More
by ashley.aviles613
June 01, 2024
Tremendous service all around. I will be back and will highly recommend to any friends or anyone really. I will be back and will highly recommend to any friends or anyone really. More
by Joshlapinski75
June 01, 2024
Rachel is the BEST! She really made our car buying experience amazing. She’s incredibly knowledgeable and made the process seamless. We appreciated how she took the time She really made our car buying experience amazing. She’s incredibly knowledgeable and made the process seamless. We appreciated how she took the time to listen to what we were looking for and help us get it. It was refreshing to not once feel pressured and to just get to see if she could help us get what we were looking for in terms of features, price, and accessories. She went out of her way to try and get us exactly what we wanted and we couldn’t be more grateful. Can’t say enough about how wonderful she was! More
by Elisa
Employees Worked With
Rachel Santos
May 29, 2024
Very straight forward experience, no real surprises if you know how to shop for cars. Dealership is very nice and they offer quite a lot. Happy with my purchase at a fair price. you know how to shop for cars. Dealership is very nice and they offer quite a lot. Happy with my purchase at a fair price. More
by ralfi
Employees Worked With
May 28, 2024
Our car buying experience with Cassidy was fantastic! He was friendly, flexible and knowledgeable and worked with us to get a great deal on our new Subaru. The dealership was clean and Gretchen in financ He was friendly, flexible and knowledgeable and worked with us to get a great deal on our new Subaru. The dealership was clean and Gretchen in finance was also great. The only downside was that there were several occasions where the manager called or pulled our salesman aside interrupting our questions and forcing us to wait 45 mins in the lobby. We will shop with Premier Subaru again but hope for less interruptions from the guys at the desk. More
by swarexxvi
