Premier Subaru Middlebury - Service Center

Always a pleasant experience servicing my vehicle at Premiere Subaru in Watertown Connecticut. I have been having my car serviced there for over seven years. Premiere Subaru in Watertown Connecticut. I have been having my car serviced there for over seven years. More

Staff is friendly and genuinely aims to please. Service was provided in a reasonable amount of time. Service was provided in a reasonable amount of time. More

Quick and efficient service! Appreciated how kind the staff were as well sometimes that’s hard to find. Appreciated how kind the staff were as well sometimes that’s hard to find. More

Service team is efficient and courteous. Spacious waiting room with all the amenities makes the experience a pleasure. Spacious waiting room with all the amenities makes the experience a pleasure. More

They were very kind professional Helpful in answering all questions that I needed and I didn’t have any issues or problems with my car after it was fixed questions that I needed and I didn’t have any issues or problems with my car after it was fixed More

Greeted promptly, great service, and no wait. Kind, very professional. Answered all my questions with great knowledge Kind, very professional. Answered all my questions with great knowledge More

We're willing to drive the distance from our home because of continued excellent service and professional staff! Four cars later their quality remains unmatched! of continued excellent service and professional staff! Four cars later their quality remains unmatched! More

My car, Subaru Legacy I bought new in 2010. Today is July 31,2021. My legacy died quietly of engine trouble. In my whole owning experience I always buy new and drive till the engine is no more. For 11 years, 31,2021. My legacy died quietly of engine trouble. In my whole owning experience I always buy new and drive till the engine is no more. For 11 years, not much service did I require, but each and every visit, regardless of the bill, Shannon has gone up and over the rating of supreme customer service agent. At times, a repair required research due to the fact it was just over the warranty period, but Shannon took the time and researched the best way to keep costs down. Always listened, never brushed me off, always made me feel my concern was as important to her as to me. And Shannon is the ONLY reason, that we are buying our next vehicle at this particular Subaru dealership. We are willing to wait for delivery, tho other dealers have the vehicle we want. I look forward to continuing our relationship with Shannon and all the staff at Subaru of Watertown.Thank you, Nita Acosta More

I Bring my Subaru and Chevy here for all my service and get nothing but great service. Stephanie is such a pleasure to deal with. get nothing but great service. Stephanie is such a pleasure to deal with. More

Rachel was informative, cheerful, and efficient. Not once did I feel pressured into a decision. Gretchen was also super competent, friendly at the business end did I feel pressured into a decision. Gretchen was also super competent, friendly at the business end More