Premier Subaru

New Car Purchase It was a very pleasant experience. Everyone I dealt with was extremely courteous and helpful especially my sale rep Adam. Adam helped us through the c It was a very pleasant experience. Everyone I dealt with was extremely courteous and helpful especially my sale rep Adam. Adam helped us through the car buying experience with ease. We recommend this dealership to everyone. More

Buying Experience Everyone we dealt with was courteous, professional and knowledgeable in his field. No one was high pressure or intimidating, which made for a very com Everyone we dealt with was courteous, professional and knowledgeable in his field. No one was high pressure or intimidating, which made for a very comfortable buying experience. I would certainly buy from Premier Subaru again. More

Parts service rocks! I have had my Subaru Legacy 2.5 GT Limited wagon for 10 years and this is the first parts department ever I feel I can trust to get me the right parts I have had my Subaru Legacy 2.5 GT Limited wagon for 10 years and this is the first parts department ever I feel I can trust to get me the right parts for my specialty car the first time around at fantastic prices. Thank you Rob! More

XV Crosstrek Adam was personable, professional, and easy to deal with. I gave him the specifics for the car that I wanted and he made it happen seamlessly and for Adam was personable, professional, and easy to deal with. I gave him the specifics for the car that I wanted and he made it happen seamlessly and for the right price. No complaints whatsoever. More

New Subaru Started out a little rocky with the process of buying a new car. In the end everything worked out fine. We are happy with the new car. Started out a little rocky with the process of buying a new car. In the end everything worked out fine. We are happy with the new car. More

New car after 9 years, Mark helped me thru the new car buying process and it was a smooth transition to a new car . It was a very good experience and I would urge anyone Mark helped me thru the new car buying process and it was a smooth transition to a new car . It was a very good experience and I would urge anyone looking for a new purchase to seek Mark out, More

Buying Experience was Short and Sweet, Like it Should Be! I enjoyed working with John, Richard, and Rodney to help make the car buying process simple, efficient and collaborative. They listened to my needs an I enjoyed working with John, Richard, and Rodney to help make the car buying process simple, efficient and collaborative. They listened to my needs and expectations and we came up with a solution that fits by budget first and foremost. Now I have a reliable car that is fun to drive all season long. The entire process starting from the initial visit to the dealership to check out the car and to finalizing the details, only took 1 week to complete. Couldn't be happier as I don't like to play games and like to get down to business. Now all my friends will have a place to go with a team that I can recommend. More

Mark @ SUBARU HELPFUL, KNOWLEDGEABLE AND DID NOT GIVE UP ON ME EVEN WHEN I WANTED TO TEST DRIVE ANOTHER AND THEN ANOTHER........ AND YET ANOTHER LOL THANKS HELPFUL, KNOWLEDGEABLE AND DID NOT GIVE UP ON ME EVEN WHEN I WANTED TO TEST DRIVE ANOTHER AND THEN ANOTHER........ AND YET ANOTHER LOL THANKS More

New car: yay! Took delivery of new car last Friday. Everything went smoothly once the car came in from Japan. The waiting was a little annoying. Thanks Herman! Took delivery of new car last Friday. Everything went smoothly once the car came in from Japan. The waiting was a little annoying. Thanks Herman! More

Attention to detail I somewhat recently wrote a negatively critical review on this forum following an unpleasant used car buying experience at Premier Subaru. Apparently I somewhat recently wrote a negatively critical review on this forum following an unpleasant used car buying experience at Premier Subaru. Apparently these reviews are noticed and considered by at least one dealer. Tom Backes the used car manager was quick to respond and was sincere in his effort to make amends. After we discussed the car I had first gone to look at having been offered for sale when it was not up to par he said that the people in the departments concerned would be spoken to and that appropriate changes would be made and followed up on to ensure there would not be a repeat. In regards to the lack of attention to detail in the cleaning of the car I ultimately purchased after I turned down the first one, Tom offered a thorough detailing job on the car at no expense to me. The car now looks better than you would expect a five year old car to look. I appreciated Tom's effort to clear things up and I will give him the benefit of the doubt that my experience was an outlier and not close to being the rule. As he stated to me it apparently is "not the way they operate" at Premier or they would not do the large volume they have been doing in sales and service. My recommendation comes with a qualifier which is to say that Premier may be a good dealership to purchase a new car and I have no reason to tarnish their reputation in that regard. More