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Premier Subaru

4.9

1,391 Lifetime Reviews

150 North Main Street (Rt.1), Branford, Connecticut 06405
Call (800) 411-4551

1391 Reviews of Premier Subaru

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June 21, 2018

"Helpful and courteous "

- Usagiya40

I was helped by Dmitriy, Rod, and Paola who were all very kynowledgeable, helpful, and kind. They let me take considerable time selecting my new car, and took their time to explain the condition and offers. We felt the pricing was very honest and generous as well. Thank you very much for a pleasant transaction.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dmitriy Naumovich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rodney Pomerleau
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paola Vilches
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 21, 2018 -

Premier Subaru responded

Thank you so much for your great feedback, Usagiya40! We are happy to hear you enjoyed your visit with us. We truly appreciate your business, and please let us know if there is anything else you may need. Have a wonderful day! Sincerely, Bob Alvine, President / GM

June 21, 2018

"Great car buying experience"

- Luc

Everyone was very helpful, especially Franki the salesman. Having Neil? explain the car's features was essential. The car is gorgeous and drives beautifully. Thank you all!

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Recommend Dealer
Yes
Employees Worked With
Frankie Roman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Taylor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Neil Wetmore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 21, 2018 -

Premier Subaru responded

Thank you for the 5 star rating, Luc! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in & please enjoy your new vehicle! Sincerely, Bob Alvine, President / GM

June 20, 2018

"Excelent customer service"

- Leon23

My experience in this dealer was good. My sales associate Rita was awsome and really nice. She give me a really good customer service. She answer every question and i was satisfied customer. Definitely i will recommend this dealer.

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Recommend Dealer
Yes
Employees Worked With
Ritta Dipaola
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 21, 2018 -

Premier Subaru responded

Leon23, we greatly appreciate your positive review. We are happy to hear Rita was able to help you successfully. Thank you for visiting Premier Subaru in Branford & we look forward to working with you again in the future! Sincerely, Bob Alvine, President / GM

June 15, 2018

"They make it easy!"

- RachelT81

I would definitely return to this dealership. They made everything uncomplicated and were easy to work with. Everyone was friendly and accommodating. My family has purchased cars from here before, and now I know why. I'm a first time Subaru owner, but I have a feeling this won't be my last one.

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Recommend Dealer
Yes
Employees Worked With
Ted Astarita
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Taylor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Neil Wetmore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 18, 2018 -

Premier Subaru responded

Thank you for your kind words, RachelT81. We are happy to hear you enjoyed your visit with us. Thank you for choosing Premier Subaru in Branford & we look forward to working with you again in the future! Safe travels. Sincerely, Bob Alvine, President / GM

June 14, 2018

"Pretty sweet so far!"

- Huntydamus

Needed an upgrade from my 2002 Audi A6. Loved the car and love Audis, hated repairs and the headaches of european cars. I was originally going to see Margarita, but I was instead greeted by Nelson Lugo who ended up selling me the 2018 Subaru Impreza. I originally wanted a forester, but he listened to my concerns and my desires for a car and instead got me into something closer to my old wagon. He answered my questions and concerns and made it is as painless as possible to obtain the car! When it came time to go in the car, Neil showed me how to use the radio, and gears, etc. He explained such in the simplest and easiest to understand. I forget the leasing person's name, but he was hilarious and fun to talk to throughout the process.

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Recommend Dealer
Yes
Employees Worked With
Nelson Lugo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Neil Wetmore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Desantis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 15, 2018 -

Premier Subaru responded

Thank you for your 5 star review, Huntydamus! It was our pleasure to provide you with the excellent service you deserved during your recent visit. We truly appreciate your business & thank you for choosing Premier Subaru in Branford. Have a fantastic day! Sincerely, Bob Alvine, President / GM

June 13, 2018

"Wonderful"

- ChelseaL

Worked with me a LOT to help me afford the car I wanted. Nelson (my salesman) EVEN OFFERED to drive 45 minutes on his DAY OFF to my house to bring me my front license plate that they couldnt get off the day I bought my vehicle because it was rusted on and the services department was closed already (couldnt cut the plate off). I couldnt let him drive to me on his day off, but I couldn't believe he offered! Rodney was sweet and very playful, made the paperwork (almost!) Enjoyable. Paola was very kind, worked hard to answer my questions and even set up my bluetooth for me on my phone!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Lugo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rodney Pomerleau
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paola Vilches
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 14, 2018 -

Premier Subaru responded

Thank you for your great rating, ChelseaL! It was our pleasure to provide you with the excellent service you deserved during your recent visit. We truly appreciate your business & thank you for choosing Premier Subaru in Branford. Have a fantastic day! Sincerely, Bob Alvine, President / GM

June 13, 2018

"Incredible. Sterling and Paolo wonderful."

- Claire

We looked at several options with Sterling. He was very informative and easy to work with. He was knowledgeable about the cars and honest, no games. He reviewed the finances carefully and gave us enough data to make the decision that was best for me. There were no surprises. The dealership gave us a good offer on my trade. Paulo knows her cars and was patient with me learning all the new bells and whistles I had not yet had in a car as mine was 6 years old (I am new to all the technology). And she made if fun, not anxiety producing. End to end I am very happy with the entire experience. Thanks Sterling and Paola!

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Paola Vilches
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sterling West
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Taylor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 14, 2018 -

Premier Subaru responded

Claire, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. At Premier Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Premier Subaru in Branford & we look forward to working with you again in the future! Sincerely, Bob Alvine, President / GM

June 12, 2018

"Quality"

- Baran

Salesperson very informative and responsive to buyers needs. Offered a good deal on a quality vehicle. Business office and post-sale personnel were efficient and courteous.

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Recommend Dealer
Yes
Employees Worked With
Dmitriy Naumovich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rodney Pomerleau
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paola Vilches
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 13, 2018 -

Premier Subaru responded

Baran, Thank you for your positive review. We are happy to hear you enjoyed your visit with us. Thank you for choosing Premier Subaru in Branford & we look forward to working with you again in the future! Safe travels. Sincerely, Bob Alvine, President / GM

June 09, 2018

"Great service and super nice staff!"

- Adrianna Gayle

I had a great experience with Premier Subaru. Nelson Lugo, my sales representative was super nice and really worked hard to make the deal work in our favor. I will recommend this company to others.

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Lugo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 11, 2018 -

Premier Subaru responded

Thank you for your review, Adrianna Gayle! We are glad your visit to our dealership was a positive one. We truly appreciate your business, and look forward to seeing you back again in the future. Sincerely, Bob Alvine, President / GM

June 08, 2018

"Great experience...again"

- PeteW

This was our second subaru purchase from Branford Premier Subaru within 3 years. Once again our experience was excellent Nelson was very informative and helped make the purchase go very smoothly. We will certainly recommend Nelson and Branford Premier to our family and friends in the future.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Lugo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 11, 2018 -

Premier Subaru responded

Thank you so much for your great feedback, PeteW! We are happy to hear you enjoyed your visit with us. We truly appreciate your business, and please let us know if there is anything else you may need. Have a wonderful day! Sincerely, Bob Alvine, President / GM

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