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314 Reviews of Premier Subaru - Service Center
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July 19, 2016
happy visit I just took advantage of the express oil change service, got some questions answered, and saw the 2017 Forester. Thanks to all who helped me (Candice, I just took advantage of the express oil change service, got some questions answered, and saw the 2017 Forester. Thanks to all who helped me (Candice, Gary, and Jason). It's a pleasure visiting you. More
by Steve2014
Employees Worked With
Gary Christiansen, Jason Jarkes, Candice Slatt
Helpful July 15, 2016
Service I had my car in for an oil change and the service was timely. Any questions or concerns that I had were answered. I was told what should be done and w I had my car in for an oil change and the service was timely. Any questions or concerns that I had were answered. I was told what should be done and when. I had different makes and models (I won't mention Ford) for over 30 years and the repairs were outrageous, my friends recommended Premier Subaru and I'm glad they did. More
by rb72253
Employees Worked With
Scott Collins
June 15, 2016
Express oil change I was pleased with the time in which I was in and out of the dealership. I was only inconvenienced because when I got home, there was a burning smell I was pleased with the time in which I was in and out of the dealership. I was only inconvenienced because when I got home, there was a burning smell and smoke coming from under the hood. I called back and was asked to return the car to be sure there was no leaking. Everything was fine. More
by Subie Outback 11
Employees Worked With
Candice Slatt
May 17, 2016
Poor Advice From Customer Service Was instructed to buy after marker brake drums and rotors because the factory installed causing much dust on my black after market rims which the deal Was instructed to buy after marker brake drums and rotors because the factory installed causing much dust on my black after market rims which the dealership installed. Now the dealership informs me ( Gary in Service Dept ) they don't install after market parts, Question: what about my after market rims you installed.... More
by vandome
Employees Worked With
Gary Christiansen
April 29, 2016
shopping for parts The gentleman who sold me the liner for my truck carried it to my car and put it in for me, the liner is huge and probably heavy, so I appreciated the The gentleman who sold me the liner for my truck carried it to my car and put it in for me, the liner is huge and probably heavy, so I appreciated the help. Simple transaction, courteous employee...couldn't have been better. More
by cheta
Employees Worked With
Keith Houston
April 13, 2016
Positive, patient & always willing to help. This was our first 6 month check up. Everyone we dealt with was excellent. Joe Zerbo especially. He was very professional & helpful explaining thin This was our first 6 month check up. Everyone we dealt with was excellent. Joe Zerbo especially. He was very professional & helpful explaining things to us. We really feel we're part of the Subaru family. More
by Joanieb1
Employees Worked With
David Taylor, Jason Jarkes, Ericka Hafford, Joseph Zerbo
February 26, 2016
Painless buying experience, great support I've been taking my Subarus for service here for 7 years and have always had an excellent experience. The staff are organized and friendly, the estima I've been taking my Subarus for service here for 7 years and have always had an excellent experience. The staff are organized and friendly, the estimates for service times are spot-on, and there's never a hard-sell with recommendations on unexpected service needs. I fully expect our next purchase will be with Premier. More
by tomottoe
Employees Worked With
Scott Collins, Gary Christiansen
February 20, 2016
Nice folks at the service desk! I purchased a used 2005 Outback. It was clean and tidy. I purchased the car through Helena in Sales and needed to have the brakes looked at. I did men I purchased a used 2005 Outback. It was clean and tidy. I purchased the car through Helena in Sales and needed to have the brakes looked at. I did mention to Helena prior to purchase and pick up that the brakes were funny....I didn't do any quick stops or anything but heard a grinding ....I mentioned it to her again....at the time of pick up. When I took the car back for the "brakes" I was told the car had new brakes on it and something got between the rotor and the brake pad and ruined the right front one....since I mentioned the brake issue prior to purchase I thought it would be on their dime, and while only 282.00 in repairs, I am happy with the car and service but thought it should have been on their dime. It does not change my mind about their service and friendliness...but I am going to write to Bob...the president and inquire. More
by CParis
Employees Worked With
Scott Collins, Helena O'Connell, Brian Iaguessa
February 19, 2016
Had a problem with tire presssure alarm. Technician reset sensors in the wheels, tested on the road. I was in and out in less then one hour. Very comfortable waiting room and excellent coffee Technician reset sensors in the wheels, tested on the road. I was in and out in less then one hour. Very comfortable waiting room and excellent coffee. No charge! More
by Cesare
Employees Worked With
Scott Collins
February 16, 2016
Brakes Excellent personalized service for any Subaru repair/maintenance. Car wash at the finish was cherry on the cake. I always feel part of the Subaru fam Excellent personalized service for any Subaru repair/maintenance. Car wash at the finish was cherry on the cake. I always feel part of the Subaru family. Scheduling online for Service is convenient. More
by raybavaro
Employees Worked With
Brian Iaguessa
