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Premier Toyota of Amherst

Amherst, OH

4.9
1,371 Reviews

47190 Cooper Foster Park Road

Amherst, OH

44001

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Showing 1,371 reviews

July 25, 2017

My Dream Car My lease on my 2015 Prius was coming due. Drew Vance, Lease Portfolio Manager, gave me a call to come on in and look at my options! My husband and I s More

by ritarutherford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Vance, Phil Makela
Jul 26, 2017 -

Premier Toyota of Amherst responded

Thanks for the review and for the continued loyalty Rita! Is that 4 cars in 3 years now? You guys are the best and we're so glad you're happy, we'll see you in Service!

July 23, 2017

Derw Vance Drew made this the shortest and easiest leasing experience in our 42 years of leasing/buying vehicles. And we leased 2 vehicles. We appreciate the a More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Vance
Jul 24, 2017 -

Premier Toyota of Amherst responded

Wow, best if 42 years? That's great! Thank you so much for the review, we're so glad you were satisfied.

July 22, 2017

Best Car Buying Experience Salesman and staff we not pushy. They all worked hard to get in the vehicle and to our surprise a very low interest rate. Will definitely purchase aga More

by CFaragher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Makela
Jul 24, 2017 -

Premier Toyota of Amherst responded

We look forward to it, hopefully we'll see you in Service before then!

July 18, 2017

I love Premier Toyota! Service is the best! I take all my service needs to Premier Toyota. It is the most friendly, dependable, and best quality work available. I will continue to use Premier More

by SRenier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Deem, Ethan Christopher
Jul 18, 2017 -

Premier Toyota of Amherst responded

Awesome! Thank you so much for your loyalty and for the review!

July 17, 2017

outstanding! Everyone there was very courteous and knowledgeable. they were helpful, and not pushy like other places I went to, in making my decision on what car I More

by Buck731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Brett Kopa
Jul 18, 2017 -

Premier Toyota of Amherst responded

That's so great to hear, thanks for the review!

July 13, 2017

Service of my vehicle Everyone there was friendly and very knowledgeable. Only problem was a man brought in a very loud dog and let it sit on couch. Unsanitary and not ap More

by maclaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane White
Jul 18, 2017 -

Premier Toyota of Amherst responded

We sincerely apologize for the loud dog during your visit. We are a pet friendly dealership, however some pets are the most well-behaved in public and the owners aren't always aware. If you ever experience this again, please let someone in Service know and we will address this issue immediately.

July 12, 2017

Disappointment Extrordinaire Bret is a courteous young man with good potential once he gets his priorities in place. I'm a Retired, ex-military man with invalid wife and fixed in More

by Grumpy old man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Kopa
Jul 24, 2017 -

Premier Toyota of Amherst responded

I am so sorry to hear that you weren't satisfied with the deal your got on your vehicle. We don't ever want our customer to feel that they've been taken advantage of, and I'd love to see what I can do to help you. I'm having trouble figuring out who you are though, would you mind providing me with your name so I can research the deal? And please let me know if there's anything I can do to make remedy this situation for you. I look forward to hearing from you.

July 12, 2017

From start to finish a joy I went to go meet Brett after seeing a van that meet my criteria from an online search. He was personable, knowledgeable and polite. I'd like to say More

by MiniVan4Dog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kopa
Jul 12, 2017 -

Premier Toyota of Amherst responded

Awesome, 2 hours is our goal! We're so glad you and Brett made a connection and we look forward to taking care of you next time!

July 11, 2017

Great service Quick and easy service .It was very easy to service my Tacoma and they even washed it for me.It took less than an hour which was nice. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane White
Jul 12, 2017 -

Premier Toyota of Amherst responded

Nice! Glad we could help :)

July 11, 2017

AWESOME! :) I had a GREAT experience with Brett & Premier Toyota! I saw the vehicle I was interested in online, I was contacted by Brett the next day to schedule More

by Millie2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Kopa, Marcus Turner
Jul 12, 2017 -

Premier Toyota of Amherst responded

Although the Honda Odyssey is a very nice vehicle, the Toyota Sienna is definitely the most baller of all the mini vans. We're so glad you made the right choice and are now riding in style!

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