Prestige Auto Mall

We bought from far (8 hours away). John was honest about everything. He explained that One side of the car was repainted and since I was coming from a distance he wanted to be open and honest. He worked wit everything. He explained that One side of the car was repainted and since I was coming from a distance he wanted to be open and honest. He worked with me and my family the best he could with Coronavirus in shipping company delays. I’m very grateful for my new car and for his help! Thank you John! More

DO NOT buy a car from this dealer! They take advantage of people who are in a financial hardship! Pathetic! So the car i was interested in was listed as $17,900. on their website.got the car delivered to me. people who are in a financial hardship! Pathetic! So the car i was interested in was listed as $17,900. on their website.got the car delivered to me..contract price read $20,000! My fault I didn’t take a screen shot of the online price..so they screwed me for $2,000! I was filing for bankruptcy so I felt obligated to sign when the car was delivered to me! Plus the car was a filthy mess..not detailed..quarter tank of gas?! For real I’ve never had a car buying experience as bad as this! This dealer prays on people who are in a financial bind..shame on them! Today..I worked hard to get my credit score up.. the ford dealer told me I’m $7,000 negative equity and ford credit will not finance me on a new car?) if I have anything to do with it..Prestige Auto Mall..your scammers and sick you take advantage of customers with your s*** cars that have issues! Btw..not only did they take advantage of me in my situation..I now have a power train light on my mustang! More

John Hang made buying a car easy and stress free. Very helpful and kind. Would 100% recommend him and prestige for a great experience buying a car. helpful and kind. Would 100% recommend him and prestige for a great experience buying a car. More

2013 Cadillac Escalade Got in Feb 2020. April 15th motor blown. Gave me a "Worry free" 6k mile or 6 moth warranty. They don't tell you, that only covers, $1500 max repair. D Got in Feb 2020. April 15th motor blown. Gave me a "Worry free" 6k mile or 6 moth warranty. They don't tell you, that only covers, $1500 max repair. Dealer zero help, told me service would call me to help, never happened. Oh, PS its now 5/12/2020 still no title! Temp tag dead, title department in there building has 1 lady, and her voice mail is full and never answers. More

Traveled about 4 hours to Prestige Auto Mall to specifically work with John Hang, he was absolutely amazing! He insured all my documentation was completed before my arrival, communicated every sing specifically work with John Hang, he was absolutely amazing! He insured all my documentation was completed before my arrival, communicated every single detail very clearly and addressed all my concerns. After test driving the interested vehicle, I was very satisfied, the vehicle was exactly as the listing and I do have a peace of mind by protecting my purchase with an extended warranty. My only concerned was the vehicle was not thoroughly detailed.. , John insured that it went back through a thorough detailing process before leaving. I highly recommend. More

April 17,2020Purchased a 2017 Mercedes Benz GLC300. John April 17,2020 Purchased a 2017 Mercedes Benz GLC300. John Hang was our salesman and was very knowledgeable, professional and helpful in getting us on April 17,2020 Purchased a 2017 Mercedes Benz GLC300. John Hang was our salesman and was very knowledgeable, professional and helpful in getting us on our way. I would recommend John and the staff of Prestige Auto Mall for a positive buying experience. Glenn and Donna More

Incompetence. Drove 6 hours for a M3 that’s not even prepped for showing. Spoke to Jamar over the phone confirmed everything was good to go with the car as I am driving far away. When I arrived I spoke prepped for showing. Spoke to Jamar over the phone confirmed everything was good to go with the car as I am driving far away. When I arrived I spoke to Kevin who informed me the Car was taken apart in the service department, and the whole dash was taken out because they found out the a/c was not working yesterday. So I drive so far I had to take the car for a test drive see if I liked it I wanted the car after the test drive. I was informed I can drive it and they send me the correct part. They send me the wrong part two times. I spoke with jamar about this matter they finally send me the right part it’s been over a month. They are missing the trim piece that goes over the A/C part so I said for them to send me it. I was told by UPS the package was being sent back to them because supposedly it was damaged. Told jamar this and apparently to Jamar “it’s not his job to call them.” Alright fair enough I took the car without them fixing the issue and they will not fix an issue after selling the car because I am not of there concern anymore. Terrible management considering they won’t pay 15 dollars to ship, shows how much they value customers who not only bought from them, but have an issue since the car was given without the a/c unit in the first place. More

John worked with me on an issue after I bought my truck and he resolved it completely, just as he had promised. Very professional and great to work with. and he resolved it completely, just as he had promised. Very professional and great to work with. More

And absolutely professional salesperson, with a desire to help you achieve your goal and best of all, communicative. Did everything online over the phone and literally within an hour and a half I was approve help you achieve your goal and best of all, communicative. Did everything online over the phone and literally within an hour and a half I was approved even with challenging credit but still got my dream car. More

Great Dealer Experience! - 2015 Ram 1500 I've had my fair share of vehicle purchases in my relative short time of being able to do so. The purchase of my truck with Prestige and John has bee I've had my fair share of vehicle purchases in my relative short time of being able to do so. The purchase of my truck with Prestige and John has been the best experience I've had with vehicle buys! From what I saw, Prestige has good quality vehicles and fair prices. The dealership itself is also well kept. John answered my emails in a reasonable time frame, even when I wasn't initially interested in it and was just looking for info. John was courteous and professional the couple times I did visit and took the time to show me the vehicle. When I decided to purchase it, I outlined a fair budget to them and they were able to work with me to meet it; they also worked to meet my financing goals too. If they have have the right vehicle for my next purchase, I would be very willing to work with them again. Thank you! More