Prestige Auto Mall

Just purchased a 2024 Dodge Hornet from Prestige Auto, and I couldn’t be happier with the experience. Shane was fantastic from start to finish—professional, knowledgeable, and never pushy. He made the ent and I couldn’t be happier with the experience. Shane was fantastic from start to finish—professional, knowledgeable, and never pushy. He made the entire process smooth and stress-free, answered all my questions, and made sure I was comfortable every step of the way. A special thank you as well to Al, who helped finalize the deal and made everything come together. His professionalism and willingness to work with me made a big difference and helped make this a great overall experience. If you’re looking for a new vehicle, I highly recommend Prestige Auto and ask for Shane. Thanks again to the entire team! More

Tristian It's so easy to work with, very knowledgeable and helpful. I will make sure I refer all of my friends and family to him!! If I could give more than five stars I would! and helpful. I will make sure I refer all of my friends and family to him!! If I could give more than five stars I would! More

Tristian was absolutely amazing to work with! He made the whole car buying process feel easy and stress-free from start to finish. He was honest, knowledgeable, patient, and truly cared about hel He made the whole car buying process feel easy and stress-free from start to finish. He was honest, knowledgeable, patient, and truly cared about helping us find the right fit instead of just making a sale. You can tell he genuinely loves what he does and works hard for every customer. If you're looking for a salesman who will go above and beyond, I highly recommend asking for him! More

This place will make you feel like your family! Great place and great people to work with! Great place and great people to work with! More

Easiest transaction I have ever had buying a car. They could not have made it easier. They could not have made it easier. More

Terrible dealership. Worked with Bill Rose in sales. Got a bill of sale prior to coming in for a test drive. Made salesman and manager aware that as long as test drive we Worked with Bill Rose in sales. Got a bill of sale prior to coming in for a test drive. Made salesman and manager aware that as long as test drive went well would be purchasing same day. 10 minutes down the road and they sell the car before I get there with no word or warning. Terrible communication and slimy salesman. DO NOT GO HERE. More

Absolutely horrible. Will sell you a car with issues- say they will fix them and definitely do not. Have to pay $1000 to get it fixed before my first payment Will sell you a car with issues- say they will fix them and definitely do not. Have to pay $1000 to get it fixed before my first payment More

They will tell you anything you want to hear to make a final sale. Would not send my worst enemy here! final sale. Would not send my worst enemy here! More

Jeff and Brayden have been awesome with my and myself! ! Thank you guys so much we greatly appreciate everything you’ve done! You’ve went above and beyond. This is seriously the best dealer! ! Thank you guys so much we greatly appreciate everything you’ve done! You’ve went above and beyond. This is seriously the best dealer! More

I honestly do not even know where to begin with this place is so crooked and out of line it’s not even funny and they should not be in business. On august 31 2024 my fiancé and I headed to prestige auto place is so crooked and out of line it’s not even funny and they should not be in business. On august 31 2024 my fiancé and I headed to prestige auto mall to purchase a 2013 ford f150. I do not have the best of credit so I needed a co sign for the truck loan. My fiancé willingly co signed for the truck. Meanwhile halfway through signing all of the paper work I caught them in their first act that they had switched her to main buyer and myself to the co buyer. They said we could not undo what we had already started to sign and they’d just have to fix the paper work. They promised our paper work right away but we never recieved any paper work for months. Prior to recieving the paper work we had got a phone call saying we needed to pay the title transfer fee. Which was a complete lie as that is all handled the day of the closing. Fast forward to February 13 2025, my truck motor blew up on me. I took the truck to a local reputable dealership here in Erie pa. Come to find out prestige had withheld carfax info about the truck there is magically 1 whole page of information of work being done to the truck that is missing. Also come to find out they sold me the truck with a bad cylinder head to begin with. I did purchase their integrity silver extended warranty. They sent an adjuster and the adjuster agreed this problem needed to be fixed and covered. A couple of days go by and the shotty warranty company comes back stating one of the parts, that is completely internal and can’t be seen, isn’t on the warranty so they denied the claim. It is all part of the internally lubricated motor and should rightfully be covered. I have spoke with several warranty companies and ford dealerships and they ALL would have taken care of the issue no questions asked especially with the purchase of the extended warranty. Crooked dealership selling Jenky warranties. This is why you buy warranties to protect you in an emergency situation. The dealership nor their warranty company honor anything. This is prestige last chance to do what’s right before legal action is taken. More