Prestige Auto Mall
Cuyahoga Falls, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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I live out of state and was looking for a lexus rc 350. This would be my first time buying a car online. I spoke to Peter and he answered all questions and concerns. So I went for it and I couldn't be happ This would be my first time buying a car online. I spoke to Peter and he answered all questions and concerns. So I went for it and I couldn't be happier with my new car. Shipping was a good price and Peter S was amazing to work with. Thank you Peter and the team at Prestige Auto Mall for a great experience. If I need another car from an out of state dealer, I will check you guys out first. More
Inquired on a car, was told it’s in service. y last inquiry was “is it out of service yet” got ignored, then the vehicle was gone and sold. Avoid using Tyler if you call in this dealership. y last inquiry was “is it out of service yet” got ignored, then the vehicle was gone and sold. Avoid using Tyler if you call in this dealership. More
Sold me a truck with rust holes damaged frame without disclosure, when asked them to fix it was told to suck it up. Truck won't pass inspection. disclosure, when asked them to fix it was told to suck it up. Truck won't pass inspection. More
We purchased a BMW 535i and could not be happier with the whole experience at Prestige. Peter was outstanding. He made the car buying experience easy. He was very helpful and knowledgeable. Thank you so much whole experience at Prestige. Peter was outstanding. He made the car buying experience easy. He was very helpful and knowledgeable. Thank you so much Peter! More
Terrible service throughout, car was not what was promised and no help to resolve their mistake. Many calls and emails with no response and thousands of dollars in repairs needed and several things m promised and no help to resolve their mistake. Many calls and emails with no response and thousands of dollars in repairs needed and several things missing from the car that were detailed from their sales person. Car was delivered on the side of the highway and that was the highlight of the experience. Service manager reported that this is not the first time a car was sold without them looking at it due to our sales person. GM tried to say that we somehow manipulated what his salesperson clearly sent us. They will not answer the phones, hang up on you when you call and the GM has no interest in trying to resolve an issue that they created. We still have not received the title and cannot license the car. More
I recently purchased a Jeep Cherokee from Prestige and had a great experience start to finish! This is my second purchase from them and I am just as pleased with the staff. I recommend going to Natalie Fi had a great experience start to finish! This is my second purchase from them and I am just as pleased with the staff. I recommend going to Natalie Fisher! She was knowledgeable, fast, efficient and really personable. She made the experience easy and fun with her great personality! I’ve already given her name to a few friends! Natalie, if you’re reading, Thanks again! I love my Jeep! More
Jon was great! Helped me through the whole purchasing process from afar and was waiting on me when I came to pick up my new car! Helped me through the whole purchasing process from afar and was waiting on me when I came to pick up my new car! More
Second car from here and would highly recommend this lot and if you get Ronald Kapis your in good hands. Actualy all of the guys there are always so helpful. and if you get Ronald Kapis your in good hands. Actualy all of the guys there are always so helpful. More
I purchased a Mercedes benz GL 550, on 8/3/ 22 sales Rep.Tyler was great in assisting me, informative and made buying from Prestige a awesome experience! Though I'm 3 hours away it was worth the trip. Rep.Tyler was great in assisting me, informative and made buying from Prestige a awesome experience! Though I'm 3 hours away it was worth the trip. The Prestige team is hilarious 😂 and helpful. Great Job I look forward to purchasing another vehicle. Until the next time. More
Yesterday I reached out to Prestige to inquire about an Audi S4. Negotiated to what I thought was a fair deal for both sides and asked for additional $500 and to see the service R.O of the vehicle. Today, Audi S4. Negotiated to what I thought was a fair deal for both sides and asked for additional $500 and to see the service R.O of the vehicle. Today, at 10:20 am. Received at text from my sales person that said “GM should have you those numbers over shortly.” (Still haven’t received the R.O) Now at 1:30pm. I received another text that stated. “Bad news brother the vehicle was sold. You should have put a deposit down.” Which I was clearly ready to due, but still haven’t received the finalized numbers. This place could careless about their customers and are only concerned where they can make the most money. One of the texts I received. “Well maybe you shouldn’t have been so worried about $500 and just to the deal yesterday. We sell to whoever puts money up with an agreement first” More