Prestige Auto Mall

SCAM ARTISTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ****I was told 2 days after I bought my car, via Fed Ex mail, that the car I bought has structural damage. They told when they sent me a new contract ****I was told 2 days after I bought my car, via Fed Ex mail, that the car I bought has structural damage. They told when they sent me a new contract asking me to sign it and pay them $500 more**** On 8.3.15 I purchased a 2002 BMW M3 from Prestige Auto Mall located at 1559 State Road, Cuyahoga Falls, OH. I drove from NJ to make this purchase after I was told SEVERAL times the car was sound, in and out. I was informed it was in a minor accident and that it had been fixed. All lies. I specifically asked if the windshield leaks, they said NO WAY, when in reality it does, every time it rains or I get a car wash, this car floods. I specifically asked if there was structural damage I was told NO. So I bought the car for $15,150 cash, signed contracts and headed back to NJ. The next day I get a call saying I owe them another $500. For what? No one ever explained, they just took the liberty of charging my boyfriends credit card another $500 with NO VERIFICATION/SIGNATURE. They sent me an updated contract in the mail, with a new price of $15,650 but no reason as to why they needed $500 more dollars. They also sent me another contract for me to sign STATING THE CAR AS STRUCTURAL DAMAGE! I WOULD HAVE NEVER BOUGHT A CAR WITH STRUCTURAL DAMAGE! NOW I KNOW WHY THE WINDSHIELD LEAKS! I did not sign either 'new' contract, I reversed the $500 charge and in return they refused to send me my title for my car. I waited 44 DAYS and when they didn't send it, I had to call and threaten legal action. I then received it a full 48 days after I bought the car. 3 full days after my out of state temp tags expired, they did not even submit the title to be changed into my name until SEPTEMBER 18th, 2 FULL DAYS AFTER MY TEMP TAGS EXPIRED,3 FULL DAYS AFTER I THREATENED THEM. So I have now been forced to drive and pay for a rental car because you can't drive with expired tags. I had to miss work to go buy this car, I have had to miss work to go get rental cars. Every aspect of this transaction has been a scam. The managers of this place are condescending scam artists as are the rest of the lot. I am now stuck with a busted car that is NOTHING as described. Oil light is always on as well as tire pressure light. This car is a piece of junk. And they knew it, allowed me to drive 600 miles, pay for a rental car from NJ to Ohio, pay for a hotel room in Ohio all for what? Complete garbage and nonsense. I have already filed complaints with BBB and Ohio Attorney General, More

Disappointed I made an appointment to see a vehicle ( S550 Benz 2007). I drove for 45 minutes to the dealership. When I arrived the the vehicle was not there. The I made an appointment to see a vehicle ( S550 Benz 2007). I drove for 45 minutes to the dealership. When I arrived the the vehicle was not there. The saleman alleged that the owner was driving the car. So, it was uable to inspect and/or test drive......A disappointing experience. More

Professional, Courteous, Knowlegeable, Affordable, Honest This dealership is by far the best dealership around!! Quick, smooth, stress-free transaction. My experience from the moment I walked in the door, t This dealership is by far the best dealership around!! Quick, smooth, stress-free transaction. My experience from the moment I walked in the door, to driving my car off the lot was relatively quick, smooth and stress-free. They take the time to listen to you and work with you. I had a list of things I was looking for and was able to leave with all of them, while being well under my budget. They have a great selection of cars and the staff there is friendly and knowledgeable. My salesman Mike was incredibly helpful. I have had no issues with my car and completely satisfied with the whole process. I have referred several friends and family members there, and they have all had the same wonderful experience. I recommend this dealership 110%!! More

Amazing staff I bought a car from prestige auto mall and i can't be more satisfied with my purchase... Buying a car is a complicated process and these guys made it I bought a car from prestige auto mall and i can't be more satisfied with my purchase... Buying a car is a complicated process and these guys made it simple and headache free. Very nice and clean dealeship with the best selection of cars around the area , and most importantly very corteous staff who are not pushy and actually care about the customer More

Genuine, Knowledgable & Honest I bought my C300 from prestige auto mall last week and I was so pleased with the way I was treated. The overall experience at the dealership was a gre I bought my C300 from prestige auto mall last week and I was so pleased with the way I was treated. The overall experience at the dealership was a great one the staff was friendly and the dealership was very clean. The salesman that I worked with was Mike A. he was very helpful and honest I even referred my sister to him to buy her new car. I really felt like I was being genuinely listened to when I was explaining my budget and my concerns I also didn't feel like I was being pressured into the purchase. I will defiantly be recommending people to buy a car from him and the dealership!! More

Owned vehicle 6 months: Transmission is going out I have a vehicle that I purchased from them 6 moths ago and my car is having transmission issues, may need a whole new transmission... I have a vehicle that I purchased from them 6 moths ago and my car is having transmission issues, may need a whole new transmission... More