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Prestige Auto Sales

Ocala, FL

3.8
183 Reviews

2261 Southwest College Road

Ocala, FL

34474

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Showing 183 reviews

March 29, 2019

Beware what you pay for.. I still have no keys for the vehicle purchased.....Requested 3X but got just the plug for ignition. This is NOT a key-less entry system.... Handles ha More

by FBiz54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clif Spears, Bob Hally, Earl Cato, Cheryl Price
February 04, 2019

Very fair, much better than Car Max! The Prestige team is the best. They helped me in resolving a financial issue in paying for a beautiful car that was too expensive after my husband di More

by Joan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hally
Feb 07, 2019 -

Prestige Auto Sales responded

In reading, I first want to mention that we are so sorry for your loss and honored that in some small way Prestige was able to make some tough days easier. Secondly, "Wow" thank you, Mrs. Browning, for the kind words about our awesome team and especially to your mention Bob Hally. We are very blessed to have him and those others who served you on your visit. May a peace beyond understanding and of found memories warm you in the days ahead. We are here and will follow-up with you again to see of any other ways we can be a good neighbor to you.

December 15, 2018

They don't do what they tell you patch job just to get the s They didn't do what they said they would do. Job was done half and has cost me a lot of money to get it fixed properly. Now it's my problem. Take the More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Spears
Jan 01, 2019 -

Prestige Auto Sales responded

Thomas. Please call Bob or myself tomorrow in regards to work left undone. We provide a signed "we-owe" 100% of the time and if you have an written item yet to be completed, I'd like to know why. I'd call you, but we have so little information here, so please call us @ (352) 694-1234 ... Thanks Chris

November 17, 2018

Great Dealership. The service was amazing & eveyone in there was very polite, I highly recommend people to go to this dealership. Thank you to everyone who helped me ou More

by M.mclaughlinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wallace , Chris Spears, Cheryl Price
Jan 01, 2019 -

Prestige Auto Sales responded

"Thank You" very much for the kind words and review :-)

October 29, 2018

Great experience Prestige Auto Sales made my car buying experience very easy and pleasurable. The entire sales team was very professional and made things very clear as More

by ScottC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
April 09, 2018

Great Experience Working with Chris Spears was a wonderful experience. He is very knowledgable about cars and their value. We will definitely go Prestige the next ti More

by Car shopper
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Spears
March 16, 2018

WHAT A JOKE! My salesman led me to believe I was purchasing the vehicle. When I called to make my "last payment", the girl I spoke with indicated the same, then More

by Ellie's Mom
Customer Service
Recommend Dealer
No
Employees Worked With
Chris Spears
Apr 17, 2018 -

Prestige Auto Sales responded

Hello Ellie's mom. Since we have never met, I would like to meet you. I am not sure who you spoke with called, but I would love to talk. Would you please call me 694-1234) or better yet stop by so I can clarify to you, in full understanding, the path to transportation that we have provided for hundreds of people like your daughter to attain a vehicle. We do this for many people with new or rebuilding credit and when traditional banks or family member won't assist to do so. Ellie's mom, I understand your protective nature as I too am a parent, but like many misunderstandings, it is due to understandings. I can easily show you the math, on paper, of how a $5995 lease to own purchase cost the buyer less than buy here, pay here. Please call today. Thanks Chris Spears

February 24, 2018

liars I was told the car was in excellent condition. Piece of trash. 1/8th inch of salt on paint, needed paint job, inside needed repairs. Car same year More

by stupid11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
more than one
Mar 06, 2018 -

Prestige Auto Sales responded

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with Prestige Auto Sales. With our growth over the years and new teammates, I rely greatly on guests feedback for quality control. I am really sorry to hear that you clearly did not get the level of service that this company was started to provide. We pride ourselves on clear and honest communication and am disappointed we let you down in our description of the 2006 Dodge Magnum with 168,000 miles. While we do post over 27 pictures online and offer a 90 day warranty on the mechanics, I do fully understand the let down if a cars paint has faded and you were expecting perfect based on description. I am very- very sorry sir/ma'am, I now offer no excuses and am "very sorry" that "excellent" was used in description to you. Please forgive us and I will pass your message on to our staff for clarity at the next team meeting. Would you please call me so I can do something to repay you for the time you wasted to come see this car. I would greatly appreciate the chance to apologize in person as your perspective here is very important to me. Thanks for teaching us here today ... Chris Spears (352) 694-1234

February 09, 2018

Great cars, great people These guys are the real deal. Chris and Jim went above and beyond to help me get the truck I wanted. They stood behind their promise that it was a s More

by Capt_T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Spears, Jim Fenton
January 18, 2018

Car shopping Shawn was incredibly helpful with the car buying process. He raised helpful to a New level. After we signed the deal, I left with a smile on my face. More

by Happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Girton