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Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Arrived to get oil change was greeted by Eric was told it would be two hours and in two hours my car was ready he explained things clearly I didn't have to ask any questions great service Eric would be two hours and in two hours my car was ready he explained things clearly I didn't have to ask any questions great service Eric More
Prestige has been servicing my "new to me" vehicle for a little over a year now. Every visit has been efficient and professional. However, this most recent visit with Eric as my Service Advisor was far an little over a year now. Every visit has been efficient and professional. However, this most recent visit with Eric as my Service Advisor was far and above the best. I was greeted promptly. He went over all service items with me both before and after. AND they have added a new service of taking their customers home (if they live within 10 miles), instead of having them wait for a couple hours in their lobby. This was a true blessing during my last service, as I had just returned from a road trip and had a lot to do at home. My time was much better spent getting that ride home, instead of being forced to wait. Plus, the driver was super friendly and safe! I truly appreciate the above and beyond service I received. More
I brought my car in to me serviced. It was done within the time they stated. Eric Fantauzzo made me aware of items that would need to be done the next time I come in. I appreciate knowing this info in a the time they stated. Eric Fantauzzo made me aware of items that would need to be done the next time I come in. I appreciate knowing this info in advance. More
I visited the service department of this dealership. Therr was no wait time, the greeted me right away upon arrival and ask me about my vehicles issues, and assured me that they would remedy the problem Therr was no wait time, the greeted me right away upon arrival and ask me about my vehicles issues, and assured me that they would remedy the problems. The service manager Lawrence was very efficient and went above and in getting my vehicle serviced and returned to me as soon as possible. More
Dealership is new to location, but was able to diagnose my problem on same day. They were able to Uber me home and back as their shuttle was very busy. Very professional attention from Eric in service dept my problem on same day. They were able to Uber me home and back as their shuttle was very busy. Very professional attention from Eric in service dept. More
The response to get my 2015. Jeep in for repair was immediate. I brought it in the next day after my call and they got started on it right away. My Service Advisor Andy Marcu kept me updated with the p immediate. I brought it in the next day after my call and they got started on it right away. My Service Advisor Andy Marcu kept me updated with the progress and there was no guesswork as to when it would be ready. I fully recommend Prestige Chrysler Jeep for your auto repairs. More
Excellent service from Lawrence!! He got the job done efficiently and effectively. He was very personable and kept me updated on the progress of my service. efficiently and effectively. He was very personable and kept me updated on the progress of my service. More
Made appointment showed up earlier by 10 minutes and waited over 3 hours for a Oil change no updates while waiting terrible customer service I’ll never use them again waited over 3 hours for a Oil change no updates while waiting terrible customer service I’ll never use them again More