Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Great help at all times Always keeping you updated thru your process very attentive and concerned and tried to get everything done as quickly as possible had different option Always keeping you updated thru your process very attentive and concerned and tried to get everything done as quickly as possible had different options for us More
90k service The service here has been great! Lawrence was easy to work with and very knowledgeable. He covered all aspects of the 90k service and his thoughts. The service here has been great! Lawrence was easy to work with and very knowledgeable. He covered all aspects of the 90k service and his thoughts. No pressure just info for me to decide. More
Worst Dealer I Have Ever Encountered We made an appointment for out 2018 Jeep Grand Cherokee for a check engine light. My wife showed up on time at 8:00am the morning of the 12th. The s We made an appointment for out 2018 Jeep Grand Cherokee for a check engine light. My wife showed up on time at 8:00am the morning of the 12th. The service advisor with a smart alec tone of voice told her that her car wouldn't be seen till Wednesday the 14th. She asked him why would she make an appointment on the 12th if her car wasn't going to be seen till later. He replied "You made that appointment to see me" like he was somebody special and I should be grateful that he would take the time to talk to her. This was only what happened in the first 10 minutes. Mi wife called the next day and the Jeep still hasn't been seen. She asked to speak to the manager and the same service advisor said he wasn't there. My wife at this point went to the dealer and demanded her car back. On her way out she saw the manager walking by but did not talk to him. So he lied that the manager was there. This is the first Chrysler product I have purchased and will most likely be the last because of this encounter. We have always been treated great at Ford. Now my wife went without a car for a day and a half and still has the check engine light on. What a joke. More
Everyone was great Everyone that i came in contact with was great. I have had great service at Prestige Dodge, there aren’t always the fastest but if you can leave it at Everyone that i came in contact with was great. I have had great service at Prestige Dodge, there aren’t always the fastest but if you can leave it at the right time it is not bad. I did an early drop off and my advisor Kenny called me right away to inform me of the progress. More
Great experience Dropped off vehicle and Prestige provided Uber ride home so I could enjoy my day without having to wait around. All employs I interacted with were kin Dropped off vehicle and Prestige provided Uber ride home so I could enjoy my day without having to wait around. All employs I interacted with were kind and knowledgeable. Thank You More
Service Lawrence was awesome. Immediately took and stated when the analysis would be completed. I received a called quicker than expected. The vehicle was Lawrence was awesome. Immediately took and stated when the analysis would be completed. I received a called quicker than expected. The vehicle was serviced in about half the time that was first quoted. No delays when I picked up the vehicle! Explained warranty in detail. Job well done! More
Great Went I thinkng I wasn't going to get a new car due to my credit history. They worked with me and I'm extremely happy. Went I thinkng I wasn't going to get a new car due to my credit history. They worked with me and I'm extremely happy. More
Request Kenny for your service advisor Always great service at Prestige , not the fastest but if you can leave it this is you place . My advisor Kenny is hands down the best and makes sure Always great service at Prestige , not the fastest but if you can leave it this is you place . My advisor Kenny is hands down the best and makes sure to go above and beyond to get you taken care of and very informative . Thank you, Dave Carrier More
Dead battery Great service! Took care of my dead battery within 45min of showing up without an appointment . Travis and the service department are great to work wi Great service! Took care of my dead battery within 45min of showing up without an appointment . Travis and the service department are great to work with and highly recommend. More
Service visit Great service, service department is always nice and friendly, customer service is the best Jacob was really professional, and he was on top of what Great service, service department is always nice and friendly, customer service is the best Jacob was really professional, and he was on top of what I need for my vehicle... thank you More