Prestige Ford
Mount Dora, FL
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246 Reviews of Prestige Ford
Received ad! Called for appointment with Mr Stephen Jones. He was very informative and professional! He answered every question asked! Excellent service! He really knew his vehicles!? He got us in the Jones. He was very informative and professional! He answered every question asked! Excellent service! He really knew his vehicles!? He got us in the right vehicle! More
Professional and fair got me in without an appointment thanks for taking care of the problem I was having , will definitely recommend this dealership to family and friends thanks for taking care of the problem I was having , will definitely recommend this dealership to family and friends More
Great team. Easy process and very honest and transparent. Love my truck and will be returning. They truly offer a very awesome warranty forever. Make sure you take the time to learn about it. Love my truck and will be returning. They truly offer a very awesome warranty forever. Make sure you take the time to learn about it. More
Great and friendly service! Have been going to Prestige Ford for years. And bought all of my cars there since 2010. Great place to by new and used cars and pickups. Ford for years. And bought all of my cars there since 2010. Great place to by new and used cars and pickups. More
I rate your service department very high in customer service and professionalism. Your sales department is another story. In 2018 when I was shopping for a new Escape I visited your dealership and they service and professionalism. Your sales department is another story. In 2018 when I was shopping for a new Escape I visited your dealership and they found the Titanium I wanted using your locator. As a knowledgeable buyer I made, what I felt was a reasonable offer. Your sales people including your sales manager refused to get within $1500 of my offer so I visited other dealers. Turns out the same Escape your salesman was trying to sell me was actually located at Key Scales Ford in Leesburg. I happened on to it by chance when I stopped there to look at what Escapes they had available. I ended up buying that escape for exactly the price I offered your dealership. Turns out they had offered to trade this Escape with you even up on one of your Escapes and your dealership refused. Your manager wanted to transfer the Escape at cost which would have caused Key Scales to lose their holdback. The deal could have been made and your sales team just didn't make the right decision at the time. So, I'll continue to use your excellent service department. When it comes time to buy my next Ford, which will be in 2021, I'll think twice before being put through that kind of experience again. A word to the wise, perhaps? More
Mike knew what I wanted and worked for me to get it. Was even okay when I walked away from it the first time! Mike worked hard to get me the payment I wanted and add the navigation system I wanted. I would even okay when I walked away from it the first time! Mike worked hard to get me the payment I wanted and add the navigation system I wanted. I would highly recommend Mike any day!! Thanks Mike I love my new car! More
The guys did a great job getting me to a 2020 F-150 for the same payment as my 2016 F-150. I really appreciate all their hard work and will definitely recommend them in the future. the same payment as my 2016 F-150. I really appreciate all their hard work and will definitely recommend them in the future. More
Well nothing was high pressure like other dealers I went to and left everybody was very nice ..Mike cook who took care of me was wonderful.. Coffee machine in the showroom was wonderful would be nice if to and left everybody was very nice ..Mike cook who took care of me was wonderful.. Coffee machine in the showroom was wonderful would be nice if you had fresh donuts but otherwise just a totally pleasant experience 😊 More
My salesman Mike Cook was very knowledgeable, didn’t pressure me and helped me get a great vehicle. I would recommend him and the dealership to anyone looking for a similar experience. pressure me and helped me get a great vehicle. I would recommend him and the dealership to anyone looking for a similar experience. More
I had both body damage and mechanical issues. The staff there worked really hard to get everything fixed I-am 100% happy with the job and wouldn’t hesitate to bring my business there again. And this was a there worked really hard to get everything fixed I-am 100% happy with the job and wouldn’t hesitate to bring my business there again. And this was a Dodge Ram More

