Prestige Ford
Mount Dora, FL
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243 Reviews of Prestige Ford
Body Shop Repair work on my Toyota Highlander This is my third cat that I have needed body repairs on from accidents (none my fault). Tony and staff have always provided excellent service and high This is my third cat that I have needed body repairs on from accidents (none my fault). Tony and staff have always provided excellent service and high quality repair work! More
Repair my F-350 Joe and Abbey are the best. They have helped me many times and I am really impressed with their professionalism, their effort, their knowledge and th Joe and Abbey are the best. They have helped me many times and I am really impressed with their professionalism, their effort, their knowledge and them as a good person! Alan Cheek More
Great Very helpful! Abby did a wonderful job helping me out and making sure I was happy! She kept in contact with me about my vehicle and updated me through Very helpful! Abby did a wonderful job helping me out and making sure I was happy! She kept in contact with me about my vehicle and updated me throughout the service process. More
Great staff, but poor communication between them I took my 2016 mustang eco-boost for an oil change, tire rotation, cleaning up the fuel injection system and fixing emergency brake cable. I took th I took my 2016 mustang eco-boost for an oil change, tire rotation, cleaning up the fuel injection system and fixing emergency brake cable. I took the car Friday and was told they will work on it early Saturday. Saturday evening, I called to check on my car and was told that the car would not be ready, however they only had to fix the emergency brake. They told me it would be ready Monday. Monday at 4:00 pm I called to check on my car and was basically told that they forgot to work on it. I was then offered a rental for which I had to give a $50 deposit plus $43 for insurance just in case anything happened. Tuesday at 12:00 I was called to pick up my car, paid the bill and was given the keys. I walked outside towards what I thought was my car but it wasn't. I had the keys but my car was still in the shop. I love my car and they did do a good job fixing everything that needed fixed. However, they seem to have a communication problem and do not seem to coordinate properly. More
Great service Out on the road got a Spike in the tire ,The staff at Prestige got us all taken care of, and even a carwash! Thx Out on the road got a Spike in the tire ,The staff at Prestige got us all taken care of, and even a carwash! Thx More
Felt like I was Family here! The support I received during the vehicle selection and purchase was amazing! Everyone at Prestige Ford is made me feel like I was the only REASON tha The support I received during the vehicle selection and purchase was amazing! Everyone at Prestige Ford is made me feel like I was the only REASON that they were there that Saturday . . . they truly cared about me, worked hard for to my benefit and gave me a very good deal! More
Great Service Department People Needed to get my F150 back up and hauling trees and debris two days after Irma, but a roofing nail through my front tire flattened my plans. Rolled in Needed to get my F150 back up and hauling trees and debris two days after Irma, but a roofing nail through my front tire flattened my plans. Rolled into Prestige Ford, and they had my tire patched and my truck back hauling within two hours. All with compassion and humor. Great staff, great truck. More
Great Staff !!! Nothing to improve! Service was great , highly recommend! They care about their customers and go above and beyond to achieve excellence. Very pleasant Nothing to improve! Service was great , highly recommend! They care about their customers and go above and beyond to achieve excellence. Very pleasant, kind and caring , they don't try and sell you things you do not need ! Kudos Service Dept ! More
Service area When I take my car for service they are great. The last time was right before the hurricane. Everyone was working very hard to get all customers taken When I take my car for service they are great. The last time was right before the hurricane. Everyone was working very hard to get all customers taken care of. Jeff Rudz went above and beyond. Thanks again. More
routine maintenance Went in to receive the works maintenance. A problem was found. I had a crack in the battery. Car was still under warranty and it was replaced. Had Went in to receive the works maintenance. A problem was found. I had a crack in the battery. Car was still under warranty and it was replaced. Had some minor mishaps but all was resolved. Very good dealership More

