Back

Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,715 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
Contact Dealership

1096 NJ-17

Ramsey, NJ

07446

Directions

By Type

Showing 4,715 reviews

June 16, 2021

I think for a 10K service an hour and a half wait is unacceptable and wasn't informed. When you were previously on Mckee avenue it took 20 minutes... More

by steadchristopher1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

June 15, 2021

Car was in for a schedule recall issue and 2nd periodic service. The service was performed in the time estimated. Everyone was friendly. The use of a loaner car was a big plus. More

by tedmilo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jun 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and hope to see you again soon!

June 15, 2021

This was a good service experience. I like when my vehicle is cleaned following the service. I like that the service Dept is now at the dealership More

by NERI304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jun 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

June 15, 2021

Took longer than expected. Plus I found a part on the floor of the front passenger seat. Not sure what it is. It scares me that they left a part like that. More

by BDOUNN0624
Recommend Dealer
No
Employees Worked With
Brian Gregory
Jun 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

June 15, 2021

Painless, hassle-free shopping just like I like it! I test drove a few Rav4's alone; I told them the price I was willing to pay; they agreed; I picked up the car the next day. John was very accommodating More

by wright201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parra, Chris Wilson
Jun 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like you had a wonderful experience working with our team and they were able to provide you with outstanding service. We truly appreciate your kind words and look forward to working with you again in the future!

June 15, 2021

C’mon3 hours for a wheel alignment ridiculous. No loaner Thank You Prestige!! And they couldn’t figure out how fix my front bumper sensor. More

by EMONTALVO27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

June 15, 2021

My sales person was Hermes Pena. I think he was one of the best car sales person ever. He found the exact truck I was looking for and we agreed on a price that was good for both of us. I highly recommend More

by psita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review regarding your experience with Hermes! It's a pleasure to know he was able to assist you and make your experience a memorable one!

June 14, 2021

Hermas had the upmost dedication to his Job and made sure my husband and I were satisfied with our new purchase. Excellent job done! Thanks More

by Mariamelendez1199
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wilson
Jun 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Hermes!

June 14, 2021

It was our first time at Prestige Toyota of Ramsey. The Dealership is state of the art, clean, & with a friendly staff especially our salesman Chris D’onofrio. We were interested in a pre-owned Highlander, More

by Dsak4
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Prestige Toyota of Ramsey responded

Debbie and Steve, thank you for the exceptional five-star review! We're so pleased Chris went above and beyond to make your experience one to remember. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience. We look forward to working with you again in the future!

June 11, 2021

Shelton was very good, he was very nice and honest with us about the cars and what they were worth. He help to make the process very smooth. We felt at ease with him and glad we went to Prestige Toyota. More

by Afia Sarpong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Clarke
Jun 14, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Shelton! We're happy he could assist you and make your experience one to remember!

...
259
...