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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

November 21, 2020

I have to say the service was terrific , but I was very concerned that my brand new car didn’t start, that is not good. More

by KBKENN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We truly appreciate your kind words!

November 21, 2020

I have always found that Prestige offers Good service and has friendly staff. They are through in advising what your vehicle needs. This is always appreciated. More

by eximinsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosse Diaz-Portes, Eric StHilaire
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We look forward to working with you again in the future!

November 20, 2020

I had to request my car be checked out a 2nd time for the stench that was in the cabin. Jeffrey was patronizing, telling me "There's no problem with the heat and ac system." I had to beg to have my car More

by JNAPY
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for the experience you had. We would hate to lose you as a valued customer so please feel free to call Eric St.hilaire at 551-777-5202 for any future help.

November 20, 2020

Original salesman Robert Roque sold a vehicle to me that was definitely water damaged the entire undercarriage was rusted. When I returned the vehicle the next day he at first refused to accept the vehicle. More

by TL34
Price
Recommend Dealer
No
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Becerra, Robert Roq
Dec 01, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for the experience you had. We would hate to lose you as a valued customer so please feel free to call Eric St.hilaire at 551-777-5202 for any future help.

November 20, 2020

Excellent customer service by Andy Eagle as usual and the process of buying a new car was easy and very pleasant. We will be back again More

by Mjahansouz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're so pleased Andy could assist you and provide you with excellent service!

November 20, 2020

I received such great assistance from Sue Logan. She was immediately responsive, returned calls and followed through. She is one in a million. Take Kwon was not pleasant to deal with. He became politi More

by cuek1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris D'Onofrio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank-I think. Asian man. Technician. Excellent. Knowledgable and helpful. , Peter Iuculano, Tae Kwon, Gabriel Bueno
Nov 24, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for the communication with Mr. Kwon but we are happy things worked out with Chris. If you should have any additonal concerns, please feel free to call the General Sales Manager eric St.Hilaire at 551-777-5202

November 20, 2020

Very nice experience and I LOVE my Prius Prime! I appreciated Rob’s honesty and willing to negotiate. I will recommend your dealership to others. More

by silversing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Calle
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback! We're happy to hear you had a pleasant experience working with Rob and we hope you love your new Prius Prime!

November 20, 2020

The experience at this dealership was excellent. Very professional there aim is to please the customer. Clean and a safe environment pleasant associate top of the line More

by MARTICA48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 19, 2020

The dealership was very clean, Very nice associates, Very fast with my service, I am still waiting for a Appraisal for my Toyota 2019 Camry -Jeffrey sent someone down to look at it last night - and I forgot More

by KDEMAREST
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your positive feedback regarding your recent experience with us! We hope you love driving around in your 2019 Camry!

November 18, 2020

Friendly staff, clean premises, comfortable customer waiting area, convenient location . We hold these truths to be self evident, that all men are created equal. Goodbye More

by 13938map
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Nov 20, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review!

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