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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

November 15, 2020

The financial manager was very very RUDE. He offered me my "money back" when I asked to look at the vehicle again before I sign More

by CHNOTHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hermes Peña
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Calle
Nov 17, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. The General Sales Manager Eric St.Hilaire who you spoke with before you left apologized for what happened. He also addressed the manager involved immediately. Eric expects 150% professionalism and wants the sales experience for every customer to be a pleasant one. We would hate to lose you as a valued customer so please feel free to call Eric St.hilaire at 551-777-5202 for any future help.

November 14, 2020

Thank you very much for the good service and help :)I Thank you very much for the good service and help :)I found what i need. The salesperson very helpful . I left so happy today.. thanks More

by sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF MASOOD JAFRY
Nov 16, 2020 -

Prestige Toyota of Ramsey responded

Sandra, we truly appreciate your kind words and look forward to seeing you again in the future!

November 14, 2020

Conscientious, professional, and friendly service by professionals who went the extra mile to ensure that the customer was satisfied with the entirety of their experience. More

by faithuti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosse Diaz-Portes, Chris Wilson
Nov 16, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership!

November 14, 2020

Great job. Quick and efficient. Not sure why else to say, 25 words is an odd bar. Good job guys, keep it up. Thank you. More

by randypearce201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback, Randy! We're so happy you had a pleasant experience at our dealership!

November 14, 2020

Excellent public relationship with the client. Andy is knowledgeable respectful well explained and demonstrated well to his clients. Friendly , your company is a real commendable car to use. More

by susanjohndiosomito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Calle
Nov 16, 2020 -

Prestige Toyota of Ramsey responded

Susan, thank you for the positive feedback! We're so happy to hear you had a pleasant experience working with Andy and we look forward to working with you again in the future!

November 13, 2020

Jeff listened to what I needed done, and my special requests. All services performed as asked for. All past work tickets were also printed and provided to me. Thankfully my clock was set to account More

by zekedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review! We're so happy Jeff was able to assist you and provide you with such great service!

November 13, 2020

Service was provided on timely manner. Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word More

by KAROL.KAROLCZUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback, Karol!

November 12, 2020

Very satisfied with the service, the facility and all the people that I had any dealings with.. The service writer was very good and explained everything. More

by Jw.white68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 12, 2020

Great service! Jeff, service team and receptionist provided very professional and prompt service. Very cordial group. Would recommend Toyota Ramsey service team to others.thank you. More

by Bj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

November 11, 2020

Text messaging system does not work. Anytime I try to respond I don’t get any responses. Only issue and it’s really not an issue just a recommendation for updating your system to work more efficiently More

by MYHAL5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Nov 13, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate you taking the time to provide us with this information.

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