Prestige Volkswagen of Stamford - Service Center

Prompt, polite, professional and safety was a priority for me and their employees which I greatly appreciated. They sanitized pens....called me with updates regularly and advised as I am new to CT where for me and their employees which I greatly appreciated. They sanitized pens....called me with updates regularly and advised as I am new to CT where to go for emissions test. They went beyond where they needed to go. More

Great service and much faster than expected! It was a fantastic experience and I will undoubtedly be bringing my vehicle back for all of my future services fantastic experience and I will undoubtedly be bringing my vehicle back for all of my future services More

We brought our car in for 10,000 mile servicing. They were efficient and finished before schedule! They were all friendly and it was very easy to get an appointment. were efficient and finished before schedule! They were all friendly and it was very easy to get an appointment. More

Made An Appt. With Jamie, She Was Great. Vehicle Brought In For Oil And Filter, Rotate Tires,Check Brakes And Multi Point Check Up. I Waited In Showroom. Everyone Was Friendly. All Good In For Oil And Filter, Rotate Tires,Check Brakes And Multi Point Check Up. I Waited In Showroom. Everyone Was Friendly. All Good More

This was the Best experience ever , ! recommend this This was the Best experience ever , ! recommend this dealership for service , helpful staff , kept me posted on my vehicle , quality work vehicle ca This was the Best experience ever , ! recommend this dealership for service , helpful staff , kept me posted on my vehicle , quality work vehicle came back to me better .. More

Excellent service. They fixed my problem perfectly. I was afraid they wouldn’t be able to fix the problem, but they did it easily, with no mess and faster than expected. was afraid they wouldn’t be able to fix the problem, but they did it easily, with no mess and faster than expected. More

Very impressed with Prestige and so glad they are my local VW dealership. Mike and Maegan both get 5 stars, along with the technicians in the service dept. I had an issue with my car and they went abo local VW dealership. Mike and Maegan both get 5 stars, along with the technicians in the service dept. I had an issue with my car and they went above and beyond to get it sorted. Thank you! More

Todd and Adam were extremely efficient and helpful in finalizing the purchase of my Passat. Meagan was also a great help in moving my Passat through the service department. finalizing the purchase of my Passat. Meagan was also a great help in moving my Passat through the service department. More

The worst of the worst . One of the worst service dealerships of all time . My father took his new VW for a service special that they advertised for installation of accessorie One of the worst service dealerships of all time . My father took his new VW for a service special that they advertised for installation of accessories . When he got there the receptionist was unable to find his paper work, then quoted him a higher price for the installation. Finally after some back and fourth she finally checked the website and would “honor” the web price . The horror story didn’t end there . The mudflap installation took 4 hours. Now we are all familiar with where the mudflaps are located; it’s in the wheel well. Well for some reason the techs thought it was needed to go into the trunk and rifle through my fathers stuff. When we got the car back, the first aid kit had been gone through, the cargo net was disconnected , and overall a mess . Why would you need to go into the trunk for a mudflap installation? Oh and btw this took 4 hours . It’s a good thing we waited so they didn’t joy ride in the car . Overall a very terrible experience . One would think that for servicing a brand new car valued at over 40k they’d do a good job. But they are sneaky and can’t be trusted . STAY FAR AWAY. Zero stars awarded if that’s possible . More

Wipers not working Went to Prestige and in under an hour I was back on the road, wipers working. Great service and extremely helpful, real easy to get to. Went to Prestige and in under an hour I was back on the road, wipers working. Great service and extremely helpful, real easy to get to. More