Preston BMW
Boardman, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Preston BMW Great experience...excellent customer service. Very knowledgeable staff..no pressure and very accommodating. Went there several times to discuss, driv Great experience...excellent customer service. Very knowledgeable staff..no pressure and very accommodating. Went there several times to discuss, drive and research. Always found it to be the same experience. More
Beyond Our Expectations We had previously visited a variety of brands and dealers to determine the right vehicle for our needs. After deciding on the BMW X3 XDrive 28i, we c We had previously visited a variety of brands and dealers to determine the right vehicle for our needs. After deciding on the BMW X3 XDrive 28i, we contacted dealers in our area with the preferred vehicle spec'd out. Preston BMW in Boardman, OH, and Eli Ruchtie in particular were the most responsive to our internet inquiry. After exchanging emails and a phone call or two, we visited them the next day to find that they had the exact vehicle specified, including color in stock. No compromises required and within a couple of hours, we drove off the lot with vehicle of choice. Eli Ruchtie was a pleasure to deal with, knowledgeable and professional. Scott Presco was equally impressive, straight forward and professional. Together they made the car buying experience enjoyable, and we highly recommend this dealership. More
Throughout the process I found Preston BMW and Al to be unlike typical car buying experience. They were upfront, helpful, and followed up without fail. Their price on the car and trade-in were not only fai unlike typical car buying experience. They were upfront, helpful, and followed up without fail. Their price on the car and trade-in were not only fair but competitive and they kept their word throughout. I would not hesitate to recommend them. More
Christie in service is EXTREMELY rude. 1st encounter I was supposed to pay a huge bill, she shoved me as if I'm cheap to ask about the details. Literally slammed papers @ catchier & told me she'll explain was supposed to pay a huge bill, she shoved me as if I'm cheap to ask about the details. Literally slammed papers @ catchier & told me she'll explain it to you!! Today I was directed to her office, as I opened the door I heard "OH BOY!!!" I told her "Why Oh Boy!!" She said oh it's a car I'm looking @, would you like Jason to help you? "Sure" I said!!!! What kind of employees are these! I don't think she trained before in McDonalds even how to treat customers!! I dealt with Acura of Boardman since 2002 with 218,000 miles on MDX. She should go train there how to be courteous, they call u by your name. Explain what should be done, how much it would cost, whether it's a must or can wait!! I thought BMW is a step up, yet service personnel is step(s) lower!! SHAME!! More
Suburb is all I can say. I bought my car almost two years ago and the few times it has been in for service the only word that comes to mind is EXCELLENCE. They have picked up my vehicle and provided a years ago and the few times it has been in for service the only word that comes to mind is EXCELLENCE. They have picked up my vehicle and provided a loaner each time with absolutely no hassle. Jason in service has been great to work with and communicated each step of the way. My husband and daughter also have purchased a BMW with Mike and he exceeds every expectation you may have. I would highly recommend Preston BMW and Mike Westcott. More
My experience with Preston was very positive from the first day. I like to order my vehicle in order to get the options I want and not pay for options I do not wish to have. My salesman Eli worked very first day. I like to order my vehicle in order to get the options I want and not pay for options I do not wish to have. My salesman Eli worked very well with me and did not employ high pressure sales tactics that I explained I would not tolerate. Eli answered all my questions in a professional manner and gave a complete demonstration of the new X3 features and options. I am very pleased with my purchase and feel I was treated very fairly. As a bonus my car arrived in less than two weeks instead of the four to eight week normal delivery time. I am very happy with my car and with Preston BMW. Thanks....RBC More
Both my salesperson, Al Schwartz and finance manager. Scott Presco were forthright in presenting used 2007 Acura. I purchased extended warranty and was very satisfied...great dealership!!! Scott Presco were forthright in presenting used 2007 Acura. I purchased extended warranty and was very satisfied...great dealership!!! More
As an out-of state buyer, I was concerned about the long trip (about 400 miles) to see the vehicle in person, but everything was exactly (or better) than described so there was no surprises. The very frien trip (about 400 miles) to see the vehicle in person, but everything was exactly (or better) than described so there was no surprises. The very friendly salesman (Al Schwartz) answered all of my questions nicely (even my dumb ones) and couldn't have been more courteous. The vehicle was was delivered spotlessly clean and all my dealing with Sales and Finance were easy and painless; no high pressure at all. The vehicle itself was very fairly priced. Overall one of the best dealer interactions I've ever had. More
Everyone was friendly and business like at the same time. The only thing I would like to mention is that after I got home I checked online to make sure my insurance was set up. I did not find it showing up The only thing I would like to mention is that after I got home I checked online to make sure my insurance was set up. I did not find it showing up on the website and when I called the insurance company they said nothing was listed and that they could not do anything unless they spoke to me and got my permission to change the policy. Just wanted to let you know so someone else does not leave thinking they have insurance only to find out that they do not. Other than that everything was good. More
Preston BMW has beautiful vehicles and are for sure the best place to go. I absolutely love my Cadillac. I would definitely go to Preston BMW to purchase the perfect car!!!! best place to go. I absolutely love my Cadillac. I would definitely go to Preston BMW to purchase the perfect car!!!! More