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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.2
119 Reviews

119 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

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March 13, 2024

Great service! I did not have to wait long for an appointment and they did a good job on my vehicle repair. Highly recommend! More

by Dbenincase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
March 07, 2024

Everyone was very nice and accommodating. Very attentive to my needs.Mariah was very helpful . More

by VOTAWM63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Everyone was very helpful and polite. Kept me informed of everything. Mariah was very nice. More

by VOTAWM63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Great service as always. However they forgot oil sticker and reset oil life on screen More

by ALLENSIEG06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Fredrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

The people working he re went far beyond what was necessary to fulfill the requirements of the job More

by W. Stonèr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personal
February 11, 2024

$90 for labor for each battery installation (that took ten minutes) is an absolute joke. Used to love this place. We won’t be back. More

by jamesmdotson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
February 03, 2024

everything went as planned Kelly in the service dept. and the rest of the people that worked on our journey More

by MMARAVOLA333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in the service dept
February 03, 2024

Recall work was not completed. When I made appointment I was told all parts were there. Picked up Jeep to find nothing done because parts had to be ordered. Wasn’t even told when c More

by LISAIPPOLITO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department and scheduling departments need to communicate better. You can’t have those scheduling say they have parts to fix an issue when they don’t.
January 31, 2024

I’m very happy, and impressed with the thoughtfulness and professionalism of this dealership and their staff. They’re kind and curtesy’s to deal with and they are upfront about anything your vehicle may or m More

by Steven87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Klase, Daniel
January 21, 2024

Kelly in the Service Department was very kind and useful. Kept me updated on car while being serviced. The technician worked through his lunch to get it done. Please tell him Thank you! More

by jan444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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