Preston Honda

Chad Parker made our experience very enjoyable. He was very pleasant and knowledgeable which helped make our decision to purchase much easier. Very happy with service very pleasant and knowledgeable which helped make our decision to purchase much easier. Very happy with service More

Chad the salesman was great and I would probably buy a car from him if he worked anywhere but Preston Honda. The Sales Manager and the Finance Manager...not so much... they are the reason I didn’t buy car from him if he worked anywhere but Preston Honda. The Sales Manager and the Finance Manager...not so much... they are the reason I didn’t buy there and I wouldn’t recommend them. They inconvenienced me and, instead of trying to make it right, made matters worse by trying to xx me...don’t do that to people. I wish Chad a lot of success...the others, well... not so much More

Called on a car during a snow storm Chad Parker had the car warmed and inside ready to view went over every detail even had it washed so we could see it better. Then even helped me hook up my phone after I car warmed and inside ready to view went over every detail even had it washed so we could see it better. Then even helped me hook up my phone after I purchased the Honda HRV , The entire team was very nice easy to work with, best car buying experience I have ever had. Chad Parker did a excellent job, Thank you to the whole New Castle Honda team More

Love Love Love Preston Honda in New Castle. Dan Mioni, the Service manager has always gone above and beyond when I’ve needed to bring my car in for service. So glad I chose to buy my car here. the Service manager has always gone above and beyond when I’ve needed to bring my car in for service. So glad I chose to buy my car here. More

Been buying Hondas from Mark Sanata since 1999 The first car I bought from Mark Sanata was a 1999 Honda Civic EX and my wife and I both really liked working with Mark. Since then we have always go The first car I bought from Mark Sanata was a 1999 Honda Civic EX and my wife and I both really liked working with Mark. Since then we have always gone back to Mark. This includes purchases of: 2001 Civic, 2003 Accord, 2003 CRV, 2015 Pilot, 2017 Pilot, 2019 Pilot, and now most recently a 2020 Passport EX-L. This is not to say that we don't shop around, but what I mean is that when it comes down to it, we have purchased many cars over the years with Mark Sanata as our salesperson and have consistently been happy with the way he has treated us, his patience, and his knowledge of the product. It doesn't hurt that Honda is a superior product. If you are going to buy a Honda, you should consider going to Preston, and if you are going to Preston, you definitely should ask for Mark. More

From a 2017 CIVIC to a 2020 CRV EX My salesman Mark Sanata was excellent in finding the car I wanted and pointed out every feature that the car has. He also set up some of the feature My salesman Mark Sanata was excellent in finding the car I wanted and pointed out every feature that the car has. He also set up some of the feature for me and ask if I had any questions. I felt Mark took his time with me and did not rush me. That left me feeling very confident about my purchase overall it was a great experience. Thank you Mark Sanata More

poor service had a unreal experience at preston honda, bought a 2018 crv, got the free oil changes and inspections that they offer with a new car. took it in ove had a unreal experience at preston honda, bought a 2018 crv, got the free oil changes and inspections that they offer with a new car. took it in over the weekend for the inspection and it failed. my wife called me to give me the news so i asked for the service man than paul the our salesman. now the vehicle has24k miles on it but there is no way the tires should be bad already, especially the back tires. i asked how they could be bad with no answer. well once the car made it home i looked at the tires and they looked almost brand new except for the center of the tire which was almost gone. this was on all four tires. anyone with common sense would know the tires are over inflated. preston is the only place the car has been since we had free everything since it is a new car. i check the tire pressure and they are all at about 41 pounds of pressure. where they should have been 30-32 pounds. it is obvious we received the vehicle this way. tried to call the sales manager kevin preston but never called me back. now i have bought my last 5 cars either from preston toyota or preston honda. what you have here is the difference between my generation and the younger generation, when a hand shake meant something. need less to say i will never do business there again. in fact frank johnson from the toyota side got me to go back there as several years ago one of the salesman was very rude so i left and went to see frank and bought a car that day. moral of this story is be careful. you would hope the service people would know what they are doing but you just don't know. More

Excellent Experience. I went to Preston Honda to look for a car and when it was all said and done I left there with a car. I want to thank Kevin Preston, Brian, and my sale I went to Preston Honda to look for a car and when it was all said and done I left there with a car. I want to thank Kevin Preston, Brian, and my salesman Dale Brown. They went over and beyond to help me and my wife. They put me in a car that I could afford. I would highly recommend this dealership to anyone. More

Paul Makarevich Excellent customer care and service I would like to thank our excellent dealer for all of his help in helping us in purchasing our new Honda Passport. We have never dealt with Preston Ho I would like to thank our excellent dealer for all of his help in helping us in purchasing our new Honda Passport. We have never dealt with Preston Honda until now and I can honestly say Paul help was excellent. Not only did he find us the exact car we wanted but He was very informative and knew everything about this vehicle . Even after purchasing this vehicle he reached out to us to offer help for any questions we had and told us to stop in anytime if we need anything. Really made us feel at home . I liked that we were not pushed to purchase a vehicle that we were not happy with. Thank you so much Paul for everything. Even though your not an Ohio state fan like the rest of us so we will let that slide! Thank you again we are so happy and pleased with our new car! Melinda & Tom Krotky😊 More

Helpful Salesmen I had just recently moved out of state and was transferring my title over. I ran into a problem where I needed my proof of sale to show I paid in full I had just recently moved out of state and was transferring my title over. I ran into a problem where I needed my proof of sale to show I paid in full. Paul took the time to fax the necessary paperwork over and get the transfer complete More