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Preston Toyota of Easton
Easton, MD
621 Reviews
At Preston Toyota of Easton, we bring Toyota excellence to Maryland’s Eastern Shore backed by the trusted Preston Automotive Group legacy. Rooted in six core values including Integrity, Teamwork, Attention to Detail, Personal Growth, Urgency, and Community, we deliver a customer-first experience from your first visit through every mile you drive. Enjoy our Preston For Life Promise with exclusive lifetime benefits, expert service, loyalty rewards, and support that extends long after your purchase.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 2:00 PM
Thursday Closed
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 2:00 PM
Thursday Closed
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 621 reviews
September 12, 2026
Preston Toyota worked with us most satisfactorily on a difficult Toyota factory recall for our 2019 RAV4. Due to factory part shortage, Preston staff had to do considerable extra diligence to complete the difficult Toyota factory recall for our 2019 RAV4. Due to factory part shortage, Preston staff had to do considerable extra diligence to complete the work, but all was fine in the end. Professional service department and pleasant Concierge pickup and delivery folks really made the day. More
by jcwharton2
Verified CustomerEmployees Worked With
Amber
September 09, 2026
Very friendly and courteous. Interested in the consumer with comfort and time..thanks to finance officer and young salesman Ryhyeem caused the sale of my purchase 2026 Tacoma .ty Interested in the consumer with comfort and time..thanks to finance officer and young salesman Ryhyeem caused the sale of my purchase 2026 Tacoma .tysm Fred Tucker More
by fredt32043
September 08, 2026
The tech did an amazing job with my head gasket repair. He had to remove the engine from my Sienna to do the repair. The van runs like new with no residual issues due to the massive disassembly/reassembl He had to remove the engine from my Sienna to do the repair. The van runs like new with no residual issues due to the massive disassembly/reassembly. More
by Mark Cauffman
Employees Worked With
Charlie Cauffman & Master Mechanic Donnie
September 08, 2026
The Service Department and the Service Advisors take very good care of my Rav4. They are open, honest and understanding of my needs. I feel very valued as a customer. good care of my Rav4. They are open, honest and understanding of my needs. I feel very valued as a customer. More
by maryhouck91
Employees Worked With
David, Rachel, Allison
September 08, 2026
They made sure I was taken care of from start to finish. All staff was friendly. All staff was friendly. More
by C.eure1022
Employees Worked With
September 07, 2026
Customer service was awesome l was in and out in less than an hour get job than an hour get job More
by timms619
September 03, 2026
Best experience with dealership maintenance! Said it would take an hour and a half and had it finished in an hour. The people were all friendly and answered all my questions. Said it would take an hour and a half and had it finished in an hour. The people were all friendly and answered all my questions. More
by bhaddaway
Employees Worked With
Amber Chandler
September 02, 2026
No pressure. Great people. The easiest car purchase ever, and totally love my new car. Great people. The easiest car purchase ever, and totally love my new car. More
by pdjmwj
Employees Worked With
September 02, 2026
Christian was very responsive. His updates on our car order were timely and frequent. Best car buying experience I've ever had! His updates on our car order were timely and frequent. Best car buying experience I've ever had! More
by robert.hendricks
Employees Worked With
September 02, 2026
This service department is excellent. I have had 5 Toyota"s with now 4 different dealership owners and the one constant is the excellent service department. I trust them.....Charlie is gr I have had 5 Toyota"s with now 4 different dealership owners and the one constant is the excellent service department. I trust them.....Charlie is great, I have known him for years. More
by jay808
Employees Worked With
Rachael
