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Preston Volkswagen
Boardman, OH
338 Reviews
At Preston Volkswagen, we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the right new 2016 or 2017 vehicle, Certified Pre-Owner or other pre-owned vehicle in the Boardman area that you are looking for, but also help you with financing, car repair and service and locating the correct car parts. If you can't find what you are looking for, be sure to use our CarFinder for assistance locating the perfect Volkswagen vehicle for you. With the CarFinder, we will let you know when the vehicle arrives that matches your search.
At Preston Volkswagen, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Youngstown, New Castle PA and Wexford at 7850 Market St., Boardman, Ohio. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Preston Volkswagen looks forward to serving you!
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March 09, 2026
The only good experience I had was purchasing my vehicle with Tyler. I have had nothing but disappointment after buying my 2023 Volkswagen Jetta in 2023. I thought buying a brand new car would leave me free with Tyler. I have had nothing but disappointment after buying my 2023 Volkswagen Jetta in 2023. I thought buying a brand new car would leave me free of issues for years to come. I ended up losing coolant and when brought in to the dealership they were telling me it was normal to top off coolant. This is a closed system and should not be losing coolant. This happened for a second time and shortly after, the check engine light came on. Now I knew there was a problem and my oil was also low 2,000 miles away from the next oil change. They then discovered a broken head gasket which I am thinking thank god I have a warranty on this car!! A 2 year old car already has a broken head gasket?! So disappointing because I really have loved driving my jetta. The dealership said they didnt have service staff and a rental car to give me at the time, gave me coolant, cleared the check engine light and sent me on my way. My check engine light came back on a few days later and mind you, its winter time and with this light on you cannot use remote start. Another feature of my brand new car that I paid for that I can't benefit from!! My given time of estimated repair was 2-3 months. 1.5 months go by and I am not comfortable driving this car since I could end up with more permanent damage and also frankly sick of not being able to use remote start. I also wondered why I was not provided with additional rental options by the dealer. I was then told that they were so behind and understaffed it would be another 2-3 months from that time. How do they think its okay driving my car around like this? I am a first time new car buyer and had no idea that I had the option of contacting other dealers until I reached out to Volkswagen CARE. Why did Boardman not tell me to call other dealerships or coordinate this THEMSELVES since this was their problem!!! I go into another dealership in less than a week and was told they should have never cleared the check engine light. Also, to find out there was another code flagging, yay a second problem with my 2 year old car! This has been nothing but a disappointment and I don't think I will ever buy a Volkswagen again More
by Adrianna
Employees Worked With
Tyler, Seth
January 23, 2023
I came in to get routine service done to my vehicle and I informed them I only had a set amount of money to spend and they kept trying to up-sell me in services saying the software needs updated very slow se informed them I only had a set amount of money to spend and they kept trying to up-sell me in services saying the software needs updated very slow service and poor attitudes and will not be coming here again if it can be helped More
by Nightowlof69
Employees Worked With
Barry Ricker, Mike Logero
May 07, 2022
WOW! I am giving this “Service” rating as one who has been in the job of Service Manager. The only way this Preston Volkswagen has a 4 star rating is that I am giving this “Service” rating as one who has been in the job of Service Manager. The only way this Preston Volkswagen has a 4 star rating is that they coming the quality VW product sales with the extremely poor service department. My Passat was running poorly so I took it to the authorized dealership service dept. with the intent of having a professional experience with my car repairs. After $600 and over a week of waiting my car runs the same as it did before I took it in. The service manager Michael L, told me I needed to spend $5000 for additional repairs. I informed him that I would be willing to pay up to $2000 because I did’t trust his condescending attitude nd my common sense. They old me I would have o pay $575 in parts up front( I have never hears of this before) I paid it!! I picked up my car after a month of them having kept it due to the mechanic being out for personal issues, with the same problem of my car running poorly exactly the same as when they received it. The next day I took my car to a well known mechanic also in Boardman and after only a few hours they let me know that I needed a coils ($200 repair!!!) Now my car runs great no thanks to the rip-off service dept. at Preston VW. As a man of 64 years old and having had 110 employees and 11 manager under me and serving our country as a U.S. Army Ranger, I have this advice for Bobby Preston. The service manager Michael L. Is a product of the “Peter Principle” not fit for his position. You would be better served by promoting Brian Butts who has a much better temperament for the job. Sincerely, another one of your lost VW owners/customers. More
by Jeffeverett
Employees Worked With
Brian Butts, Mike Logero
September 20, 2021
A little long overdue, but our family can't say enough about the Preston Volkswagen Team. SM John Rapko and GM Mason Angelo worked together with their Service Manager, Michael Logero, to get us the per about the Preston Volkswagen Team. SM John Rapko and GM Mason Angelo worked together with their Service Manager, Michael Logero, to get us the perfect deal on our pre owned Passat. With a pre owned market like we are seeing today, we were extremely skeptical about trusting anyone. We left with a confidence in our purchase that you won't be able to find anywhere else. They are patient and learn what you need before even making you an offer. They found the perfect vehicle for us, and even transferred it from their sister store through Manager Kyle W. All in all, you won't find a more trustworthy group of individuals. I have worked in sales my entire life, and our family wouldn't trust or recommend anyone else. Period. Thank you all for everything you all do. We appreciate you more than you know. More
by Valentino Family
Employees Worked With
Kyle Whelan, Rick Giordano, Bob Bezzarro, Christina Showers, Estevan Suarez, Mason Angelo, Mike Logero, John Rapko, Tyler Rotz
September 18, 2021
My daughter bought her first new car at Preston VW in Boardman, Oh this week. Our Client Adviser, Tyler Rotz, made the experience painless. He is communication skills are top notch and he stayed in touch Boardman, Oh this week. Our Client Adviser, Tyler Rotz, made the experience painless. He is communication skills are top notch and he stayed in touch with us throughout the week. He was super knowledgeable about the VW Atlas Cross Sport she purchased and took the time to explain all the tech and function of the car, eventhough the dealership had closed. The dealership was able to offer us several discounts on the car and got her a great finance rate. They were able to give us a great price on our Audi Q7 trade in as well. We will be buying from Preston Auto Group again, very soon and I'm recommending friends and family to the dealership. Tyler Rotz was a very polite and is very good at his job. You can tell he absolutely loves what he is doing and is passionate about the brand he is selling. I say he is a "car guy" and it shows. Thanks so much and see you fellas soon! More
by mfennell
Employees Worked With
Tyler Rotz
September 18, 2021
Customer service was great Seth was very easy to work with it’s the other thanks you have a sister managers and managers and owners they gave me big problems never again what I buy from Preston volts wag with it’s the other thanks you have a sister managers and managers and owners they gave me big problems never again what I buy from Preston volts waggon a Boardman More
by Sissyconnelly
Employees Worked With
John Rapko
January 04, 2020
I had a great experience working with Cortland Perry from Boardman VW. He was very responsive, honest and easy to work with. Leasing process was smooth and there were no surprises or false promises as experi Boardman VW. He was very responsive, honest and easy to work with. Leasing process was smooth and there were no surprises or false promises as experienced with other dealerships. I would highly recommend leasing through Boardman VW. More
by wzh
Employees Worked With
Cortland Perry
December 10, 2019
Had a great experience @ Boardman Volkswagen recently. Tyler sold me a 2019 Jetta. Tyler was extremely knowledgeable and very helpful with the whole process He has followed up with a call to make sure al Tyler sold me a 2019 Jetta. Tyler was extremely knowledgeable and very helpful with the whole process He has followed up with a call to make sure all is going good with the car. He is the perfect salesman. More
by C Napolitan
Employees Worked With
Mason Angelo, Tyler Rotz
August 24, 2019
Great experience! Cortland was very perceptive and quick to answer any questions we had. When we got to the dealership he already had the car pulled up front with the k Cortland was very perceptive and quick to answer any questions we had. When we got to the dealership he already had the car pulled up front with the keys so that we could get the process started without any hassle. We didn’t feel any pressure to buy what-so-ever and everyone was so easy to work with and very friendly. So happy to be back in the Volkswagen family! More
by karisayoung14
Employees Worked With
Christina Showers, Cortland Perry
