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Price LeBlanc Lexus

Baton Rouge, LA

4.8
2,481 Reviews
At Price LeBlanc Lexus, it’s our mission to provide the drivers of the Baton Rouge area with prestigious, luxury cars, SUVs & Hybrid Vehicles from the Lexus brand. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exact expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer located in Baton Rouge, we go above and beyond to implement our expertise and experience to assist your every need. Whether you’re pursuing a purchase or lease of a New or Pre-Owned Lexus, our vast inventory unites uncompromising quality with grandeur. Our model selection includes a wide array of Lexus Cars, SUVs, and Hybrids which include models such as the RX, GX, ES, and more. Price LeBlanc Lexus is proud to provide new and used Lexus cars, Parts, accessories, and Service to the fine drivers of Baton Rouge, Denham Springs, Prairieville, Gonzales, and surrounding areas. Start your search with us online. Price LeBlanc Lexus’s passion is providing you with a world-class experience with your luxury vehicle. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. We also provide a service and parts department on-site.
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13200 Airline Hwy

Baton Rouge, LA

70817

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Showing 2,481 reviews

August 18, 2024

Everyone is very friendly and helpful from drop off to check out. The wait is reasonable and comfortable. This is my 3rd Lexus and the Service is one of the reasons I have bought Lexus. More

by NONNAJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Puhl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Burden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Price LeBlanc Lexus responded

We appreciate your continued loyalty as a valued Lexus customer! We're glad we could serve you well, and we hope to see you again for your next vehicle service!

August 18, 2024

Intermittent rattle from rear of car. Rear seat latch and spare tire adjustment Didn’t fix it. Had to wedge the spoiler and rear glass myself to stop it. Now I’m riding around with a wedg More

by John Veron
Recommend Dealer
No
Employees Worked With
Hannah Prahter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Price LeBlanc Lexus responded

We're very sorry to hear you're still experiencing issues with your vehicle, John. At Price LeBlanc Lexus, our service team takes great pride in our commitment to customer satisfaction. Please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205, so we can get these issues resolved.

August 18, 2024

Efficiency, courtesy and professionalism are 10s! Also timeliness and value are unbeatable. I am never disappointed. More

by kweaver1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Price LeBlanc Lexus responded

Thank you for your amazing feedback! This is the goal at Price LeBlanc Lexus: to provide you with a five-star experience.

August 18, 2024

I was not offered low interest rates even if other Lexus dealers were offering! Kind of unfair practice! More

by Abig3602
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Price LeBlanc Lexus responded

We're disappointed to hear you did not have a five-star experience with us. At Price LeBlanc Lexus, providing competitive financing options to all our customers is a priority for us, and we understand how important this is for a positive buying experience. If you'd like to discuss your concerns with us further, please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

August 18, 2024

Trey helped us with our purchase and he was the best! ! We bought a RX 350 hybrid and he was very helpful and super patient with all of our questions. He always responded quickly to my texts and found way More

by jeannie.prudhomme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Price LeBlanc Lexus responded

We appreciate your kind words, Jeannie! Thank you for your recommendation, and we hope you continue to enjoy your new RX!

August 18, 2024

Abby Gallo was great to work with & stayed in touch until I bought my new RX. More

by HCDAIGLE
Recommend Dealer
Yes
Employees Worked With
Abby Gallo
Aug 19, 2024 -

Price LeBlanc Lexus responded

It's so great to hear our sales team helped you find your new Lexus! Thank you for your positive rating and review!

August 17, 2024

Friendly customer service,wait time wasn’t bad. Only thing could not get car detailed More

by SHEILANEYLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Price LeBlanc Lexus responded

We're happy to hear your wait time for service met your expectations! However, we understand how important it is to have your vehicle looking its best, and we apologize for the inconvenience regarding your vehicle detailing. We encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com so we can know how to service you better in the future.

August 17, 2024

The service was excellent; the battery was replaced while we waited in a timely manner. More

by bourgh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Price LeBlanc Lexus responded

We are pleased to hear that you had an excellent experience with our service team! We hope to see you again soon!

August 17, 2024

I always receive timely snd thorough service, and my calls promptly returned now with Sandy as my service agent More

by Youngk1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hutchinson
Aug 19, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback! It's great to hear we have a loyal customer in you! Thank you for choosing Price LeBlanc Lexus.

August 17, 2024

I am very happy with the service received. However, this last visit was for a warranty issue related to the dashboard trim. It is holding for now, but took me 4 times to take it to the deale More

by RGVATEC75
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with the service you received, but we also want to address your concerns regarding the warranty issue with your dashboard trim. Your satisfaction is very important to us, and we want to make sure you have a positive experience each time you visit, so we encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

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