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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
921 Reviews

921 Reviews of Price LeBlanc Lexus - Service Center

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May 20, 2024

The Dealership is awesome, they take the time to inspect your vehicle to make sure it is well for safe driving. They provide great hospitality. , More

by MARLON_JOSEPH92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, and thank you for getting your vehicle inspected with Price LeBlanc Lexus. We're glad to hear it went well!

May 19, 2024

As usual, my service experience was excellent! From the valet upon arrival to pick up, the service was excellent. More

by BMARKSNURSESRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in Valet
May 20, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback! We're pleased to hear about how well your service experience went.

May 18, 2024

Sandy Waters is excellent at her job and she is very pleasant to work with. Whoever checked my tires did an excellent job finding the cut. I felt safer driving my vehicle after the appointment More

by Bernadine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience with our service team at Price LeBlanc Lexus. We're glad to hear everything went as you expected it to. Come back soon!

May 18, 2024

As usual everything went well with my appointment. It was raining on the day of my appt and when my car was complete and driven around, it was given to us outside of the overhang and we had to walk in More

by ihobbs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us. We’re glad to hear that your appointment went smoothly overall. However, we apologize for the inconvenience you encountered due to the weather. We want your experience to be convenient and comfortable, regardless of the weather conditions. Your satisfaction is important to us, and if you'd like to speak more about your concerns, please reach out to Customer Satisfaction Manager Lori Puhl at lpuhl@leblancauto.com.

May 18, 2024

Exellent service as usual and appreciate the fast service Highly recommended Like the free car wash! Thank you More

by james_sim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review, James! We're glad you enjoyed the fast service and free car wash.

May 18, 2024

Awesome. Very accommodating, friendly, timely customer service. They ensure that your knees are met, and that service is delivered on time as promise More

by djt43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 20, 2024 -

Price LeBlanc Lexus responded

Ensuring that our customers' needs are met and delivering service as promised is our top priority. We appreciate your feedback!

May 18, 2024

They were correct on the amount time the service would take. Didn't hesitate to offer me a loaner. Also,our service rep....Missy...was so nice! More

by rwoods109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Price LeBlanc Lexus responded

We are pleased to hear that our team was able to accurately estimate the service time and provide you with a loaner! We hope to see you again in the future.

May 17, 2024

Although the power was out they provided satisfaction in a timely manner everyone did a great job More

by Shedrick Stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Price LeBlanc Lexus responded

Thank you for trusting in our team, Shedrick! We're so grateful for your five-star rating

May 17, 2024

Service was great and the issues with my car was fixed timely. The follow-up visit went well to. More

by tturner13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Price LeBlanc Lexus responded

We are pleased to hear that you had a positive experience with us and that we were able to resolve the issues with your car in a timely manner!

May 17, 2024

In my life, I lack time to bring a vehicle in for service and wait for a ride or arrange a ride. When purchasing the vehicle, sales convinced me to buy a Lexus because of the service methods and service offe More

by Bueller53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Price LeBlanc Lexus responded

We're so happy to hear you were pleased with your service experience! We're glad you had a great time with Price LeBlanc Lexus.