Back

Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,540 Reviews

1,540 Reviews of Price LeBlanc Lexus - Service Center

Sort by
August 25, 2024

Great service but do not appreciate a service charge for using a credit card after buying a high end vehicle from such a reputable dealer. More

by VMOUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 27, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback. We're happy to hear that you were pleased with our service, as our team works hard to provide the best experience possible for all of our customers. We hear your concerns regarding the service charge, and we want to assure you that we continually strive to maintain fairness and transparency in pricing. If you'd like to speak more with us about your recent experience, please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

August 23, 2024

My experience was very good. The staff were very friendly and the snacks were great l. I was not waiting long, in and out! More

by ariell_tamiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Price LeBlanc Lexus responded

Thank you for your business, Ariell! We loved getting to service your vehicle and get you back on the road!

August 23, 2024

Very friendly, prompt, professional. Clean facility. Always have a pleasant experience when having my car serviced. More

by wmorgan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remb person's name.
Aug 26, 2024 -

Price LeBlanc Lexus responded

We are so glad to know that we met your expectations here at Price LeBlanc Lexus! Thank you, and be sure to come see us again soon!

August 22, 2024

I brought my car in for 90,000 mile maintenance. I was informed of all the work that was required and given a loaner car until work is complete. More

by RASHAUN99_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Price LeBlanc Lexus responded

We are glad to hear that you were pleased with the service provided during your 90,000 mile maintenance visit, Rashaun!

August 21, 2024

Very courteous and professional service. Felt like I was in excellent hands the whole time. It was a very wholesome experience. More

by ROBERT_DOUGLAS1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Price LeBlanc Lexus responded

We are delighted to hear that you felt well taken care of, Robert! Thank you for your review!

August 21, 2024

My car was not washed and vacuumed as I had requested. Is that part of the service? More

by julianacutrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention, Juliana. We apologize for any inconvenience this may have caused. Our team never wants our customers to leave unsatisfied, and we'd like to speak to you more about your experience. At your earliest convenience, please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

August 21, 2024

Everything went very well. I always satisfied with my Lexus service. Everyone is so pleasant and helpful More

by BOSSLADY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback! It's great to hear that you found everyone to be helpful during your service.

August 19, 2024

My service experience was great and my service advisor was very helpful and informative about my vehicle’s needs. More

by KT22.EG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a positive review! We are glad to hear that you had a great service experience with us at Price LeBlanc Lexus.

August 19, 2024

The organization is a well oil machine. Parts are pricey however it's a high end vehicle. Thanks for the service More

by Martha Moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Price LeBlanc Lexus responded

We appreciate this feedback, Martha! Thank you for letting us know that your service was five stars.

August 19, 2024

The service department checked off that they had checked my battery and confirmed it was in good condition. However, my car wouldn't start less than two weeks later because of a bad battery. More

by DAB
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Aug 21, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. We are very sorry to hear about the inconvenience caused by the issue with your battery. We take pride in delivering thorough and reliable service, and we encourage you to reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 so we can further assist you with your concerns.

...
43
...