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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,543 Reviews

1,543 Reviews of Price LeBlanc Lexus - Service Center

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August 13, 2024

Mrs Sandy was so helpful and professional! She was relatable and kind spirited. My vehicle was ready as promised and definitely up to par! Thank you guys sooooo much! More

by SHAMEKA.JOHNSONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greeters outside were amazing especially the little lady super polite.
Aug 13, 2024 -

Price LeBlanc Lexus responded

We appreciate your wonderful feedback, Shameka! Thank you for servicing here at Price LeBlanc Lexus!

August 13, 2024

This is a Lexus dealership. The phone chargers still have the apple 30 pin chargers. It is 2024. The 30 pin chargers were phased out in 2012. OVER 10 YEARS AGO! Update your char More

by MB5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention, and we apologize for any inconvenience you experienced. At our dealership, we want to provide a premium experience in every aspect, from the vehicles we offer to the amenities we provide. Please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com if you'd like to further discuss your concerns with our team.

August 13, 2024

Such a pleasant, hassle free experience. Felt so comfortable with everyone who helped me in the buying process. More

by DANIELS_ROSEMARY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Puhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fremin and Ali Gallo
Aug 14, 2024 -

Price LeBlanc Lexus responded

Thank you for your review, Rosemary! It was a pleasure assisting you, and we hope to see you again in the future.

August 12, 2024

The staff is so accommodating and always do a fantastic job. I love knowing I can count on them to get the job done. More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our staff at Price LeBlanc Lexus! We appreciate you, and are glad you came in, Sandi!

August 12, 2024

Service Representative very helpful and pleasant. Repair service was done in reasonable time. Great service More

by LOURABELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Price LeBlanc Lexus responded

We are so pleased that your repair service was completed quickly, Loura! We appreciate your kind words.

August 12, 2024

Service was quick! Missy is always great to work with! I love her kindness and thoroughness! More

by HOPESWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Price LeBlanc Lexus responded

We will be sure to pass along your kind words to her. Thank you for choosing Price LeBlanc Lexus, Hope!

August 12, 2024

Service is always outstanding ! !! They take care of their customers swiftly and with pride !’ Very pleased . More

by PAULINESTEWART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words, Pauline! Our team takes pride in taking care of our customers efficiently.

August 12, 2024

Always friendly & professional. Work was done in a timely manner. I had a pleasant experience. More

by JSEDMONSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Price LeBlanc Lexus responded

We love hearing feedback like this! Thank you for coming to see the service team at Price LeBlanc Lexus!

August 12, 2024

Very busy place. Didn't have fluid (gear oil) in stock for service needed. Offered to bring my own oil and was told they could not do that. Had to leave my car overni More

by Patrick Burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback. Please know that our team works diligently to manage our inventory and provide timely service to all our customers. In certain situations, like the one you encountered, there can be delays due to supply issues, but we truly appreciate your patience. If you'd like to speak more about this experience with us, please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

August 11, 2024

Respectful, professional, technically intelligent, and cordial. The convenience clog having a loaner car available is always jicem More

by cheryljuly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Price LeBlanc Lexus responded

Thank you for letting us know how your service went, Cheryl! We're glad to hear that you found our team to be intelligent and professional.

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