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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,540 Reviews

1,540 Reviews of Price LeBlanc Lexus - Service Center

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June 26, 2024

I was there for an oil change. Waiting area is great; clean and nice snacks. More

by deborahfpaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, Deborah. We're glad to hear that you enjoyed our waiting area and snacks during your visit for an oil change. We hope to see you again in the future at Price LeBlanc Lexus!

June 26, 2024

Everything was fabulous ,,,great customer service and the building was nice and clean. Everyone very helpful!!! More

by SKLEE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Price LeBlanc Lexus responded

Thank you for your pleasant feedback! We're glad to hear we could help you get your vehicle serviced quickly and efficiently. Come back soon!

June 25, 2024

Very professional service center. Highly recommend the service department at Price Leblanc to anyone. Thanks again for taking care of my car. More

by BENJIWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Price LeBlanc Lexus responded

Thank you for the positive feedback, Benji! We are thrilled to hear that you had a great experience with our service department. It was our pleasure to take care of your car, and we appreciate your recommendation.

June 25, 2024

Price LeBlanc is a GREAT Dealership with FABULOUS Employees, Service and Cars; thus, easily justifying the drive from my home in Lafayette to Baton Rouge in order to do business. More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Price LeBlanc Lexus responded

Thank you for the compliments to our dealership, and thank you for making the drive to see us. We love getting to serve amazing customers like you!

June 24, 2024

Great people and service but located to far from home! Wish y’all would open a qualified Lexus service center in Lafayette More

by jrcomeauxpac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind words about our team and service! We appreciate you for traveling to visit the Price LeBlanc Lexus team. We appreciate your feedback and will certainly take it into consideration!

June 24, 2024

Was told car would take a “couple” of days. Waited over a week for the car to NOT be done. Still had to pay the diagnostic fee. Called multiple times only to be met with a nervous service advis More

by Oph
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
Jun 25, 2024 -

Price LeBlanc Lexus responded

We understand that your time is valuable, and we regret that we did not meet your expectations regarding service timeline and communication. Our team is committed to providing transparent and timely updates, and we're sorry to hear this is not how your experience went. Please contact our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com so we can discuss your concerns further.

June 24, 2024

Great and awesome service department who were very very knowledgeable about the Lexus brand and its vehicles. Awesome experience. Totally through the purchase. Extremely talented salesman and greeters. Tot More

by SJAMESLPN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Price LeBlanc Lexus responded

It's so great to read your five-star review! We are so glad you and your family enjoyed the treats offered during your visit. Come again soon!

June 23, 2024

I receive friendly and efficient service by the staff evey time I bring in my car. It's always a pleasure doing business with Price LeBlanc Lexus. More

by KLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

Thank you so much! We're happy to know you're receiving only the best service with us. We appreciate your loyalty and look forward to serving you again in the future.

June 23, 2024

Special thanks to all the people at the dealership. Great customer service. Excellent job. Thank you all. More

by edoho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave your honest review! We are thrilled to hear that your experience with our team was five stars.

June 23, 2024

Excellent service! !! Comfortable surroundings and offers a situation where questions are answered easily and quickly. More

by bobbimarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words, Bobbi! Our team works hard to provide a comfortable and informative environment for all of our customers.

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