Back

Price Toyota

New Castle, DE

4.5
290 Reviews

168 N Dupont Hwy

New Castle, DE

19720

Directions

By Type

290 Reviews of Price Toyota

January 17, 2026

The service manager was very much on top of things. He was very impressed with him and how he told me that I was taking good care of my truck. More

by berkorr83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Courtney
Jan 17, 2026 -

Price Toyota responded

Hello, Thank you for sharing your experience at Price Toyota. We’re glad to hear the service manager was attentive and took the time to recognize the care you put into your truck. Your feedback is greatly appreciated.

January 06, 2026

The staff was friendly and knowledgeable. I was taken care of right away and kept updated on my car repairs. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Courtney , Nancy Connell
Jan 07, 2026 -

Price Toyota responded

Hi Pat, thank you for sharing your experience with Price Toyota. We’re glad to hear the team provided friendly, knowledgeable service and kept you updated throughout your car repairs. It’s great to know you felt taken care of promptly. We appreciate your feedback and look forward to helping you again in the future.

December 20, 2025

I was very pleased with the service that I received. From the moment I pulled up, the Asst. Service Manager Mike Courtney assisted me and was very accommodating. He was polite, friendly, and knowledge More

by Philly79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Courtney
Dec 22, 2025 -

Price Toyota responded

Hi, thank you for taking the time to share your experience at Price Toyota. We are glad Mike Courtney was able to provide attentive and knowledgeable service while addressing your vehicle’s needs. It is wonderful to hear his support exceeded your expectations, and we hope to continue delivering this level of service on your future visits.

December 07, 2025

Michael was great, so helpful. Took his time and explained everything to me.I really appreciate is thoughtfulness. More

by eddi.hager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Courtney
Dec 08, 2025 -

Price Toyota responded

Hi Eddi, We’re glad to hear Michael could take the time to help and explain everything for you at Price Toyota! It’s wonderful that his thoughtfulness made a difference in your experience. Thank you for sharing your feedback.

December 05, 2025

I always go to Price Auto for my needed services since I bought my 2020 Rav4. My last visit was the best experience where my service advisor Michael C. Was able to solve the problem I had with my tires an More

by Srrn2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Courtney
Dec 06, 2025 -

Price Toyota responded

Hi. We’re so glad to hear that Michael C. made your last visit to Price Toyota such a positive experience. It’s great that he was able to take care of your tire issue and make you feel at ease throughout the process. We appreciate your continued trust in us and look forward to your next visit.

December 04, 2025

I always use Price to service my 2023 Avalon which I purchased new from Price. The Price staff are reliable and respond to my questions about service issues. More

by Barbara M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE CHILDERS
Dec 05, 2025 -

Price Toyota responded

Hi Barbara. We’re so glad to hear you continue to trust Price Toyota for your 2023 Avalon. It’s wonderful knowing our team has been reliable and helpful in answering your questions. We appreciate your loyalty and look forward to taking care of your vehicle for many years to come.

November 19, 2025

Came in for suspension and alignment concerns. The mechanic told me the alignment issue wouldn't be covered under warranty for the new car, then tried to charge me $170. I put in a ticket with cus More

by calvinwang31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt June
Nov 24, 2025 -

Price Toyota responded

Hi Calvin, I’m sorry to hear about the experience you had at Price Toyota. Waiting five hours and receiving conflicting information is frustrating, and that’s not the kind of experience we want for our customers. We have been working with Toyota on your behalf regarding your concern and would like to help you address it further. Please reach out to Marissa Curti at 302.395.7541 so she can review your situation and work with you directly to resolve it. We appreciate you bringing this to our attention. Thank you, Marissa Curti Service Manager Price Toyota 302-395-7541

October 10, 2025

Mike and his team really took care of business in a friendly, fast, and professional manner. I'd highly recommend the Price Toyota Service Department for your Toyota maintenance needs. More

by kencasey98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Childers
Oct 11, 2025 -

Price Toyota responded

Hi Ken! Thank you for the kind words. Mike and the team will be thrilled to hear your feedback. We’re glad we could provide friendly, fast, and professional service and appreciate your recommendation of the Price Toyota Service Department!

September 17, 2025

Michael was the employee that assisted me. He was friendly and thorough in explaining what was included in the service. He also made me aware of things that needed service. Thanks! More

by janice.green54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike), Larry Pike
Sep 19, 2025 -

Price Toyota responded

Thank you Janice for sharing your experience at Price Toyota. We are glad Michael was able to provide friendly and thorough service while keeping you informed about your vehicle’s needs. We appreciate your feedback and will be sure to share it with him.

August 23, 2025

Very pleased with my experience with Price Toyota. My service manager Mike Childers welcomed me, was efficient in handling my service promptly and kept me informed. The technician David Swarthout did More

by rrshepheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Childers, David Swarthout
Aug 25, 2025 -

Price Toyota responded

Thank you for sharing such a thoughtful review! We’re thrilled to hear Mike made you feel welcome and kept everything running smoothly, and that David’s thorough work gave you confidence in the care of your truck. Knowing you trust his recommendations for the safety of you and your family means so much to us. We truly appreciate your feedback and your trust in our team at Price Toyota!

1
...