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Pride Kia of Lynn - Service Center

Lynn, MA

4.4
43 Reviews

43 Reviews of Pride Kia of Lynn - Service Center

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June 22, 2023

Great service! Regular service and software update performed in the time I was told plus an alignment. More

by dbritt102
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 22, 2023 -

Pride Kia of Lynn responded

Thank you for the great review! We're glad to hear that our team at Pride Kia of Lynn provided you with excellent service and completed your requested services in a timely manner. Drive safely, and we hope to see you back next time!

June 15, 2023

Other dealerships would not touch this repair. Pride Kia stepped up and delivered. They had to deal with an extended warranty and tie up a bay for a couple of months. More

by Bsur1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christophet
Jun 15, 2023 -

Pride Kia of Lynn responded

Thank you for leaving a review! We're so glad that Pride Kia was able to step up and take care of your repair, even with the extended warranty involved. We appreciate your patience during the process, and we're happy to have been able to deliver for you. Drive safely!

June 08, 2023

Never disappoints excellent customer service and the service advisor took very good care of my service needs. More

by Eddy32487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Jun 08, 2023 -

Pride Kia of Lynn responded

We're thrilled to have earned your support at Pride Kia of Lynn! Thank you for sharing this positive feedback.

May 28, 2023

Super availability with the utmost care. Clearly customer is valued and appreciated. Respectful of my time as well. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chistopher
May 31, 2023 -

Pride Kia of Lynn responded

Maria, we're thrilled to read your glowing review of our services here at Pride Kia of Lynn. Our team is delighted to have provided you with a convenient and caring experience, allowing you to make the most of your time. Thank you for choosing us as your dealership and for taking the time to share your feedback!

May 15, 2023

Chris and others were very good . maybe I’ll come back when it’s time for a new one the last lease didn’t go well for me. More

by Jjfaz621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Defelise
May 16, 2023 -

Pride Kia of Lynn responded

We appreciate your kind words about Chris and our team at Pride Kia of Lynn! We're sorry to hear that your last lease didn't go well, but we'd be happy to work with you when it's time for a new one. Please don't hesitate to reach out if you have any questions or concerns in the future. Thank you, Patrick Osborne - General Sales Manager - posborne@pridemotorgroup.com

March 21, 2023

Service dept. was very helpful and the work was done in a timely manner. Christopher was great More

by vsimonelli60
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 21, 2023 -

Pride Kia of Lynn responded

Thanks for stopping in for service and leaving Christopher a five-star review! We appreciate your confidence in Pride Kia of Lynn!

March 20, 2023

Chris is always nice and helpful when working with him. Chris is a huge asset to the company More

by Layniesmom03
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 21, 2023 -

Pride Kia of Lynn responded

Thank you for your 5 stars and shoutout to Chris! Thank you for being a loyal customer of Pride Kia of Lynn!

March 18, 2023

Love the Staff, Service, Sales is the best . Chris Defelice, Marc Cortez, and John Cammarata. More

by Smylinp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Defelice, Marc Cortez
Mar 20, 2023 -

Pride Kia of Lynn responded

We really appreciate your positive feedback about Chris, Marc, John, and the team! We are happy to have you as a Pride Kia of Lynn customer and we hope to work with you again down the road. Enjoy your day!

January 05, 2023

Service is the best very attentive and never there waiting to long service writer Christopher always provides excellent service and is very informative. More

by Eddy32487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Defelice
Jan 05, 2023 -

Pride Kia of Lynn responded

Thanks so much for taking the time to recommend Pride Kia of Lynn. It means a great deal that our commitment to great service stood out to you!

April 25, 2022

Called this dealership where I bought my wife’s car, 2021 Kia Sorrento. Paid in full. The car now has an engine light on and the transmission seems to be going. Truck has 10K miles on it. Called the service More

by Greg23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t get her name
Apr 27, 2022 -

Pride Kia of Lynn responded

Hi Greg, Thank you for bringing our attention to this matter. I am not certain as to who you spoke with as we do not have a female Service Manager or Service Advisor at our KIA location. It is a possibility that you may have spoken to one of the appointment coordinators. I would like to first genuinely apologize if the individual with whom you spoke came across as rude or uncaring of the situation. It is completely understandable as to why you would be frustrated with what is happening to the vehicle with such low mileage. I unfortunately cannot tell you where the six month anticipated wait time for alternate transportation came from however I would like the opportunity to assist you moving forward. Please contact me directly at rhutchings@pridemotorgroup.com with your availability to bring the vehicle in to be diagnosed/evaluated. Thank you in advance for allowing me the opportunity to assist you with this matter. Regards, Rebecca Hutchings, rhutchings@pridemotorgroup.com

Apr 27, 2022 -

Greg23 responded

Please cal my cell. 617-803-9878 asap please and thank you for the response

Apr 28, 2022 -

Greg23 responded

What a scam Pride Kia Lynn is. They post a reply to make it look like they will help you but it’s just a xx post. Haven’t received a call. Sent 2 emails directly to Rebecca with no reply. Just a xxx place. Honestly