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Princeton BMW

Hamilton Township, NJ

4.8
518 Reviews

3630 Quakerbridge Rd

Hamilton Township, NJ

08619

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Showing 518 reviews

December 13, 2023

BMW of Princeton is a wonderful BMW dealership. Great location and wonderful friendly staff. Special shoutout to Tom Dougherty who is consummately friendly and made the whole buying process seamles More

by ANISHKONAR
Recommend Dealer
Yes
Employees Worked With
Tom Dougherty
Dec 15, 2023 -

Princeton BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Princeton BMW! Please don't hesitate to reach out to us if there's anything more we can do!

December 09, 2023

Justina was very patient, pleasant and extremely helpful in the development of the lease agreement. More

by Dkaksti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Wright, Rawle Cox, Alex Escobar-Castro, Justina Kalaba
Dec 12, 2023 -

Princeton BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Princeton BMW! We look forward to your next visit! Take care!

December 08, 2023

Excellent sales, finance and service departments. Professional and amiable throughout. I’ve bought 4 BMWs from Princeton BMW and will be a loyal customer going forward. More

by julessjacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jowel Ahmed, Tom Dougherty
Dec 08, 2023 -

Princeton BMW responded

Hi, we are so happy to read such a great review about Princeton BMW! Please don't hesitate to reach out to us if there's anything more we can do!

Dec 08, 2023 -

Princeton BMW responded

Jules thank you so much for that kind review , if you need anything you have my cell number . Thank you Tom Dougherty

December 07, 2023

I had a great experience working with Princeton BMW! My representative Justina K was wonderful, and guided me through the car shopping journey. This was my first BMW and EV vehicle. She took the time to More

by royar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justina Kalaba
Dec 09, 2023 -

Princeton BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Princeton BMW. Thank you so much for your feedback! We hope you have a great day!

December 07, 2023

I had the absolute pleasure dealing with Justina Kalaba at Princeton BMW. Justina was professional, knowledgeable and organized. This new car buying experience couldn't have been any better. Thanks to J More

by SESdj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justina Kalaba
Dec 09, 2023 -

Princeton BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Princeton BMW. We hope to be of service to you again in the future. Best wishes, Princeton BMW

December 03, 2023

It was a seamless experience. Everything was done by phone. Justina was super helpful. She walked us though the process from beginning to the end. We Uber to the dealer from Quee More

by shammieva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justina Kalaba
Dec 04, 2023 -

Princeton BMW responded

Hi Shammieva, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

Very bad service. They dont even respond when you find that the problem is not fixed. More

by Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kumar, Glen Ditta
Dec 05, 2023 -

Princeton BMW responded

Hello Kumar, we regret to hear that you were not receiving a response to your concern. We would like the opportunity to discuss this with you. If you can please reach out to us at (844) 470-4727 and request to speak with our Service Manager. Thank you and look forward to hearing from you.

November 29, 2023

Straight forward, honest. Car was well detailed, and as described. I would not hesitate to work with these folks again.? More

by APS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Dougherty
Dec 02, 2023 -

Princeton BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2023

Customer should have a chance speak to technician directly when we have a question. Because sometimes the problem we need advisor explain in person will be more clear to us. More

by Bfea6868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ditta
Dec 02, 2023 -

Princeton BMW responded

Hi, we truly appreciate your feedback regarding the request to speak with a technician. Your suggestion is being discussed with our leadership team on how we can enhance the customer experience for our guests. We appreciate your positive reviews for price transparency, time, workmanship and communication and look forward to the opportunity to work with you in the future. Again, thank you for the suggestion.

November 13, 2023

I want to thank the excellent service my family and I received from the BMW Princeton team, especially Kamal Zahran and Kristina Melendy. They both answered our questions and did everything necessary to More

by liz.jimenezg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Zahran, Kristina Melendy
Dec 05, 2023 -

Princeton BMW responded

Liz, we're happy you found our staff to be so supportive during your experience here at Princeton BMW. We hope to be of service to you again in the future. Best wishes, Princeton BMW

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