4 BMW Dealers near 08619near 08619

Maria is truly the best to deal with when it comes to - MELISSA_VARGAS21

Maria is truly the best to deal with when it comes to finding you what you want and a good deal. She performs exceptional customer service and dedication. I would highly recommend to deal with her and to go to freehold BMW to make your dream come true.

Tom was very easy to work with; no pressure; helpful and - TRISHROWEN1965

Tom was very easy to work with; no pressure; helpful and genuinely a nice guy!

Either outright deceitful or incompetent, either way, I - mlee

Either outright deceitful or incompetent, either way, I would never do business with this dealer again. Here's the email I sent to Joseph Spallone (Business Development Executive at Thompson). To summarize, I was told a BMW extended warranty was NOT available on a 2021 BMW still in warranty and under mileage. However, they offered to sell me a 3rd Party Warranty (not the one that they even advertise - Southwest Re which has terrible reviews BTW, that costs over 2x the cost of the BMW Platinum Vehicle Service Contract... Fishy? What I didn't say in the email was that I called a Finance manager at Thompson (a very nice female) who even told me what I heard was "not right". 02/16/2024 - Visit with Mr Stump (0 followup) 02/23/2024 - Email to Mr Spallone (never heard back from supposed manager at Thompson) Email: "Hi Joseph, I went into your dealership with every intent of purchasing my leased 2021 X3M Competition, but received either misinformation or was flat out lied to about my extended warranty options… instead I was pointed to one of your 3rd party warranties which costs almost twice that of the BMW option. I was told the BMW factory warranty was not available on my vehicle, so I decided to do some homework. 3 other BMW dealers tell me otherwise, and all provided me quotes: * My local dealer Princeton BMW * Camarillo BMW which is heavily touted on the BMW forums for selling extended warranties * And your neighboring dealer in Fort Washington. I would like your perspective on the situation? Was your salesman and finance rep he talked to incorrect or was there some level of deception going on? I’ve dealt with some dealerships in the past that are less than truthful or flat out dishonest. I would hope that Thompson BMW isn’t one of those." Reply: Understand about the situation. I will pass over to the at manager at Thompson BMW. To summarize: - Poor communications - Questionable sales practices - Dealer gave up an easy sale (I went in ready to pay and instead left as a pissed off, lost customer). I did visit the a fore mentioned dealership in Ft Washington and walked out in 3 hours with a X3 M Competition. Quick and easy. If you go there, see Nick. Pleasure to work with.