Priority Honda Hampton
Hampton, VA
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In Nov 2023 we purchased our 3rd Odyssey from Priority. We have owned an '03. a '13 and now a 2024. We have been Priority customers since July 2003. Although we closed the deal, it was not without conflict We have owned an '03. a '13 and now a 2024. We have been Priority customers since July 2003. Although we closed the deal, it was not without conflict. 1) I asked for mud guards to be installed. Our previous Odyssey's came with mud guards installed by the dealer. I hoped to get the same service in 2023. But, to my amazement, they said "No" as there was no one at the dealership who could make that $117.00 decision ! Not the sales agent, the sales manager or the business manager! WOW! 2) When we were closing they offered me $3,500 for my trade. Then the business manager added $1,000 back into the purchase hoping I would not notice. I had to call him on it. Also, I strongly objected to the $900.00 processing fee. In short, we were treated without any consideration for our repeat business (More than 20 years!). If it were not for the free oil changes and free state inspections, I would not return to this dealership. In fact, I strongly recommend anyone buying from Priority reconsider. By the way, Priority Auto Group is now owned by a dealership conglomerate. I don't recall the name! More
My son just bought his very first car! ! Steve Hernandez Made our experience absolutely amazing! He was knowledgeable, so helpful and overall absolutely amazing! He made my son’s first exp ! Steve Hernandez Made our experience absolutely amazing! He was knowledgeable, so helpful and overall absolutely amazing! He made my son’s first experience with purchasing a car unforgettable. Our family highly recommends Steve for your future purchases! We will definitely be back! More
We had the best experience with Steve Hernandez. It was our grandson‘s very first car purchase, and Steve made it a family affair. He was very accommodating and knowledgeable. We will definitely use It was our grandson‘s very first car purchase, and Steve made it a family affair. He was very accommodating and knowledgeable. We will definitely use him for our future car purchases. More
A great environment and welcoming staff. Had a great experience with Farhad Abazari getting all necessary information about the car, pricing, and leasing process. He was very knowledgeable a Had a great experience with Farhad Abazari getting all necessary information about the car, pricing, and leasing process. He was very knowledgeable and attentive. He is a great sales consultant and being young buyers he never made us feel uncomfortable and actually made us feel more confident in the whole process. More
I had a very remarkable experience with Omar. He is very knowledgeable and very helpful. I would definitely recommend him to my family and friends. Thank you Omar for all your help. He is very knowledgeable and very helpful. I would definitely recommend him to my family and friends. Thank you Omar for all your help. More
My wife and I just bought a Honda CRV-Hybrid at Priority Honda Hampton. Steve Hernandez was amazingly helpful. He was friendly, courteous, and knowledgeable, and made sure we were completely comfortable wit Honda Hampton. Steve Hernandez was amazingly helpful. He was friendly, courteous, and knowledgeable, and made sure we were completely comfortable with our decision. We cannot thank Steve and the whole team at Priority Honda enough for making our car buying experience so easy and enjoyable. We love our new CRV-Hybrid. More
Steve Hernandez was an absolute Gem! From start to finish he helped my mother with her dream car. He even went as far as having the associates come outside and clap for her! Any questi From start to finish he helped my mother with her dream car. He even went as far as having the associates come outside and clap for her! Any questions she’s had since purchasing the vehicle, he has been immediate to respond! Thank you Steve for taking care of my mother! More
I spent several months searching for a new car and finally came across priority Honda in Hampton. I absolutely had a wonderful experience there due to Steve Hernandez sales personnel. He was kind unde finally came across priority Honda in Hampton. I absolutely had a wonderful experience there due to Steve Hernandez sales personnel. He was kind understanding, and a great person to deal with. He found me the perfect car, which was a 2022 Honda HRV, other than the driving of the car and him explaining, what everything did in the car it didn’t take long for the paperwork and signing of the papers. The experience of walking out to my new car was fabulous. They rolled out the red carpet, put a big red bow on the car. The staff stood out there and applauded me. I almost cried, but held it in as best I could , this was my Christmas present to me. Thank you Steve I will highly recommend you to my friends, which I have already done. More




