Priority Honda Roanoke

It is a busy service center, but my work is always completed in a timely manner. completed in a timely manner. More

Went in for getting my roof-liner looked at since it had a few bubbles and the car was completely new. Since it fell under the 3-year warranty, the priority team helped me get my car looking brand spankin' a few bubbles and the car was completely new. Since it fell under the 3-year warranty, the priority team helped me get my car looking brand spankin' new!! More

Poor customer service skills. Other staff members acknowledged me waiting at the desk but he did not. Never once made eye contact or a simple “be right with you”. Other staff members acknowledged me waiting at the desk but he did not. Never once made eye contact or a simple “be right with you”. More

Daniel was very helpful. I appreciated him reaching out after to remind us of things to be careful of after having servicing on our car. I appreciated him reaching out after to remind us of things to be careful of after having servicing on our car. More

Everything was fabulous - ESPECIALLY our salesman, Dwayne Powell!! Top of the line - FOR SURE!!!! Thanks! Powell!! Top of the line - FOR SURE!!!! Thanks! More

Great service by Adam. He explained things the way one would expect salesman to do. He explained things the way one would expect salesman to do. More

Daniel was very quickly and helpful in a stressful situation. He responded to my questions fairly promptly while my vehicle was being serviced and helped talk me through the situation kindly and with situation. He responded to my questions fairly promptly while my vehicle was being serviced and helped talk me through the situation kindly and with respect. Nice guy. More

Great sales department. The car was ready as promised with the additional equipment installed. Lisa and Justin were great to work with. They resolved every question and a The car was ready as promised with the additional equipment installed. Lisa and Justin were great to work with. They resolved every question and allowed us plenty of time to talk to ensure our comfort level with the deal. The final process of signatures and agreements were clear and comfortable. Future service is very important to me. Is is my understanding there are 2 possible recalls on my vehicle. As the vehicle is less than 3 months old I expect a quick resolution. PS: Who is Jennifer Tucker? More

Everything was as expected. The staff was very accommodating. The job was finished on time. The staff was very accommodating. The job was finished on time. More

Larry and Kevin were great. It just wasn't a smooth transaction. The GM gave me a call and said the issues would be addressed. It just wasn't a smooth transaction. The GM gave me a call and said the issues would be addressed. More