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Priority Honda Roanoke

Roanoke, VA

4.6
1,407 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,407 Reviews of Priority Honda Roanoke

October 30, 2024

Service was excellent and things were explained very clearly. Service was completed in a timely fashion as well More

by djl2439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 30, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your service experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Daniel was prompt and knowledgeable about service for my car as well as friendly and professional. The dealership is clean and always ready when I drive into the garage for service. I feel important as a cu More

by KITTYCENTRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 30, 2024 -

Priority Honda Roanoke responded

Kitty, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Daniel and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Courteous, professional service with good communication during performance of the service and great updates for me More

by dutchiemirolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 30, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with Daniel and our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Service was great. Pick up was faster than expected. And he was very friendly and helpful. More

by sungjinpark503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 30, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. Daniel and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Taylor is the best! ! She always takes good care of me. She shows compassion & patience with her customers! More

by jj1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Oct 30, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Taylor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Excellent sales and service. Convenient location, plus courtesy rides from Duke to home or work and back again. More

by BLUERIDGEPOET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 30, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam, Taylor, Jennifer, and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 30, 2024

Richard, Jeffrey and Jamal were great to deal with. Top notch customer service from those guys. They were above and beyond and were very accommodating. Thank you. I do not appreciate being lied to b More

by SASSYCHIC9999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Jeffrey Spencer, Richard Burton
Oct 30, 2024 -

Priority Honda Roanoke responded

Thank you for your review. It has been a pleasure serving you! Quality customer service is always our number one priority, and we appreciate your honest input. Thank you again for choosing Priority Honda Roanoke! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 30, 2024

Excellent service! Taylor was kind and considerate. She was prompt, and kept us updated on the work! More

by brt4jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Oct 30, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 29, 2024

This is my first time using the service here. Compared to other Honda services, I think this is the worst I have ever used. More

by Kirati R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
Nov 01, 2024 -

Priority Honda Roanoke responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Neal Young NealYoung@lithia.com

October 29, 2024

Polite and pleasant. They work well with people whenever you have an appointment with them. More

by nibigiratyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jennifer Tucker
Oct 29, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

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