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Priority Honda Roanoke

Roanoke, VA

4.6
1,379 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,379 Reviews of Priority Honda Roanoke

October 19, 2024

Priority Honda is a well respected and trustworthy dealership. The staff in the service department is very friendly and knowledgeable. They have been so nice to work with. Because of the service dep More

by RX7BOY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 21, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

October 19, 2024

Great communication and customer service. Great service overall will definitely keep coming to this location for my car needs. More

by APPOINTMENT+5405191667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 20, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 19, 2024

I was very pleased with the service and the gentleman who helped me was very pleasant and helpful. He noticed I didn’t have a Va. registration sticker and took care of that. Very pleased! More

by DNJ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Oct 20, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 19, 2024

Happy, they didn’t find anything wrong and didn’t try to sell me anything. More

by JACKDEBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 20, 2024 -

Priority Honda Roanoke responded

Thank you, Jack! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

October 19, 2024

Overall a very good experience and much faster service than anticipated. No complaints from me. More

by WAYNE.CROTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Oct 20, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Wayne, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 19, 2024

Always on time Friends kind knowing delivery know asked if I needed anything else always More

by SMLLSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Oct 20, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

October 19, 2024

I can't pre-schedule needed service due to my job and travel schedule, so I just dropped in (as usual). Priority has always been very helpful. The work is done quickly and accurately. More

by JOHNMMAUNDER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Josh, service writer. 5 Stars
Oct 20, 2024 -

Priority Honda Roanoke responded

Hi John: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 19, 2024

Daniel was great to wotk with. He made it easy to buy. We did not care for All the paperwork to purchase the car. We don’t want our private information sold to credit or car warr More

by COWS4NEIGHBORS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Leacock
Oct 20, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 19, 2024

I love Priority. I appreciate the awesome customer service and friendly atmosphere. I’m always assured that I purchased my vehicle from the right place. More

by Tyreisha Nolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Oct 20, 2024 -

Priority Honda Roanoke responded

Tyreisha, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 18, 2024

It was great to have an experience where we felt Daniel cared about our service. More

by JS_KNOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for Daniel and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

Oct 18, 2024 -

Priority Honda Roanoke responded

Hello! Thanks for letting us know that you had a great experience with Daniel at Priority Honda Roanoke. If there is anything we can do to improve your experience, please let us know. We look forward to seeing you again!

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