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Priority Honda Roanoke

Roanoke, VA

4.6
1,377 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,377 Reviews of Priority Honda Roanoke

September 30, 2024

I had a good experience. After some confusion they went a above and beyond to make sure I was taking care of! Taylor was a big help!! More

by TYA_HUNTER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Waskey, Taylor Stump
Oct 01, 2024 -

Priority Honda Roanoke responded

Thank you, Tya! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 30, 2024

The people there are super nice and they do their job well. I will keep coming here to service my car More

by NUKE81997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Sep 30, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 30, 2024

Very good environment and I really appreciate the service that I get come there. God bless you all. More

by richardwray1954
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Dwayne Powell, Ryan Pimlott, Mark Ross
Sep 30, 2024 -

Priority Honda Roanoke responded

Richard, Here at Priority Honda Roanoke, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 29, 2024

I have been dealing with Woodson/Priority for about 30 years and I have been satisfied. More

by GCLECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn, Adam Garst, Daniel Strickler
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

September 29, 2024

Great timely service at a reasonable price. Service technicians were friendly and knowledgeable. We love Honda. More

by WALTERSHELBURNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, Walter, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

September 29, 2024

The service department is excellent in every way. Although they did order the wrong part and I left it overnight, they finished it early the next day and got the shuttle to pick me up to go out there More

by BWFORDCOUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn a salesman out there is the biggest crook there is and I will never deal with him again. I thought he was my friend but he screwed me out of thousands of dollars and I put down $15,000.00 and didn’t even get to pick a color or test drive the ca, Jeffrey Spencer, Kyra Mitchell, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Sep 29, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 29, 2024

Lisa and Jeffery were amazing. Between helping me in buying my new car to calling and checking on me afterwards. My experience was amazing and I am very thankful. More

by KARRIEDOLAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Jeffrey Spencer, Lisa Wilson
Sep 30, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, Karrie, and we hope to see you again! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 29, 2024

Their customer service is terrible. My car was a couple of days out of warranty by the time I got into the shop do to appointment time and they wouldn't help at all. I have bought Honda More

by marthajayme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Tucker
Oct 02, 2024 -

Priority Honda Roanoke responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Martha, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Neal Young NealYoung@lithia.com

September 29, 2024

Daniel was very efficient and helpful. He explained what service I was receiving and kept me updated as to when it would be ready. More

by GRETCH0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Waskey
Sep 29, 2024 -

Priority Honda Roanoke responded

It's great to hear that Daniel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

September 29, 2024

I am always able to schedule service and maintenance on my 2019 civic whenever I need based on my time in Roanoke. They are aware of my extensive driving and understand what I need. They know what my car n More

by lynettejobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, Lynette, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

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