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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

October 03, 2024

Number 2 in line that morning was there for 3 hours for oil change and prior - tire rotation was free when I purchased my car as a service More

by bgilbert6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
Report | Print
Oct 07, 2024 -

Priority Honda Roanoke responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Neal Young NealYoung@lithia.com

October 03, 2024

Good service , sometimes a bit slow. Service rep was very helpful and responsive. No problems. More

by EMMJGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Oct 04, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 03, 2024

Great place to buy a vehicle. Service was great. I was tolded what to expect from the time I arrived till the time I left. Wonderful people to work with More

by Linda S Overstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Oct 04, 2024 -

Priority Honda Roanoke responded

Linda, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

October 02, 2024

Friendly. Helpful in answering my questions He answered questions about my wife's Honda as well More

by llesc540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Oct 02, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 01, 2024

Larry Dunn was friendly, knowledgeable, and made it an easy, and quick buying process! I am happy I chose to buy here. More

by AMANDA STEPHENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Larry Dunn
Report | Print
Oct 02, 2024 -

Priority Honda Roanoke responded

Thank you so much for your wonderful review, Amanda! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Priority Honda Roanoke! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 01, 2024

Wasn’t worth my time to go there for a sticker and tire rotation that I could’ve easily gotten done closer. More

by RD1759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember anyone’s name
Report | Print
Oct 05, 2024 -

Priority Honda Roanoke responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Neal Young NealYoung@lithia.com

October 01, 2024

Helpful professional staff. . Dropped my CRV off to have a recall corrected and picked up same day. More

by virmm1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t know his name.
Report | Print
Oct 02, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

September 30, 2024

Great service the car came in much sooner than expected. The paper work was quick and Jefferey was very welcoming! More

by MILLERTREVOR6000
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Lisa Wilson
Report | Print
Sep 30, 2024 -

Priority Honda Roanoke responded

Thanks, Trevor, for your feedback on your recent visit to Priority Honda Roanoke. It's great to hear that Jeffrey was able to assist you and that you had such a positive experience. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 30, 2024

The auto technician is very knowledgeable about my car and the people that work there are friendly. More

by meador1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 30, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

September 30, 2024

I had a good experience. After some confusion they went a above and beyond to make sure I was taking care of! Taylor was a big help!! More

by TYA_HUNTER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Waskey, Taylor Stump
Report | Print
Oct 01, 2024 -

Priority Honda Roanoke responded

Thank you, Tya! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

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