
Priority Honda Roanoke
Roanoke, VA
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1,376 Reviews of Priority Honda Roanoke
This was the worst experience I have had. They had my car all day and I dropped my car off overnight and my appointment as at 9:45am. Didn’t get my car back till 6pm. They had my car all day and I dropped my car off overnight and my appointment as at 9:45am. Didn’t get my car back till 6pm. More
Did work without authorization, overcharged for parts, people not very polite or communicative, insisted on having VIN and color of vehicle before making an appointment people not very polite or communicative, insisted on having VIN and color of vehicle before making an appointment More

Jamal Robinson worked with us and we got exactly what we wanted. He had John Busher help and we couldn't be happier. We also had running boards added to our new Ridgeline and the service department did a go wanted. He had John Busher help and we couldn't be happier. We also had running boards added to our new Ridgeline and the service department did a good job. Alot better treatment than Haley Toyota. As long as we are treated the right. We will be back if we decide to get another vehicle. I like Honda Ridgeline and have also been thinking about the pilot or crv. Thanks again Jamal Robinson for a job WELL DONE. More
Service schuleing time is too far out when needed for their gree oil change. I'm an independent courier and run 300 to 800 miles a day. Before being serviced I run several thousand miles over before serv their gree oil change. I'm an independent courier and run 300 to 800 miles a day. Before being serviced I run several thousand miles over before serviced with the shop schedule More
My 5 star rating is to reflect the excellent service I received from Adam Garst and Julie Felix during the repair and maintenance of my Honda Accord(07-02-24 to 07-10-24). Adam(service technician) is by f received from Adam Garst and Julie Felix during the repair and maintenance of my Honda Accord(07-02-24 to 07-10-24). Adam(service technician) is by far the most accommodating, honest, and respectful young man I have ever met in the automotive industry. He deserves to be recognized by Priority Honda for his commitment to excellence in customer satisfaction. Thank you, Adam. Julie Felix, a manager at Priority, is always accessible to answer questions and provide support when issues seem to go "sideways". She is committed to ensuring that Priority service and sales are meeting the customer's expectations and satisfaction. Thank you Julie Felix. More
Every time I have service done to my vehicle, the Priority Honda service department greets me in a friendly way and give me prompt service. I enjoy my visit every time. A great group of people displa Priority Honda service department greets me in a friendly way and give me prompt service. I enjoy my visit every time. A great group of people displaying great teamwork! I also enjoy my shuttlebus ride to and from Priority, excellent convenient and friendly service. Thank you! More